Help Desk Associate
6 hours ago
Nityo Infotech Services Philippines is committed to delivering exceptional customer experiences through its team of highly skilled Customer Service Representatives.
About the Role:This position requires strong communication skills, excellent customer service orientation, and the ability to work in a fast-paced environment.
- You will be responsible for handling customer inquiries and resolving issues in a professional and efficient manner.
Responsibilities and Expectations:
- Delivering world-class customer support via voice channels.
- Resolving complex customer complaints and issues in a timely and effective manner.
- Maintaining accurate records of customer interactions to ensure seamless follow-up support.
Qualifications:
- A minimum of 1-2 years of experience in voice customer service or a related field.
- Excellent verbal and written communication skills with a focus on clear and concise messaging.
- Customer service oriented with a passion for delivering exceptional results.
- Ability to work on shifting schedules without graveyard duty.
Benefits:
- A competitive salary package that reflects your value to our team.
- Ongoing training and development opportunities to enhance your skills and knowledge.
- The chance to grow professionally in a dynamic and growing company.
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