IT Service Desk Analyst Level 1
3 days ago
Job Title: Service Desk Analyst Level 1Contract Duration: 12 monthsWork Arrangement: OnsiteLocation: CebuSchedule: Rotating shiftSalary Offer: Php33,000 basic pay + Php2,000 non taxable allowance Job Description:Service Desk Analyst may perform one or more of the following:· Troubleshoots via the phone hardware, software, and network operating problems and involves technical resources to ensure resolution.· Applies understanding and knowledge of information systems products and services to assist users.· Identifies, investigates and researches user questions and problems as well as isolating and resolving information systems problems.· Coordinates referrals to appropriate technical, professional, or service personnel.· Receives and prioritizes issues and forwards using appropriate escalation procedures.· All other duties as assigned.Additional Qualifications:· 1 – 2 years working experience in a Technical Help Desk Environment providing 1st level phone support to a large customer base.· 1 - 2 years’ work experience in customer services support or having equivalent kind of skills experience, soft skills a must.· 1 - 2 years’ experience supporting the following hardware and software: Hardware: PC, Macintosh, iPhone, Printers. MS-Outlook, Windows 7, 10 OS, MS-Office 2013 and 2016 (Office 365).· Must be able to work independently.· Strong interpersonal skills.· Strong analytical skills.· Strong customer service skills.· Ability to understand and follow oral and written instructions.· Strong English (verbal and written) skills.· Typing skills essential
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IT Service Desk Analyst Level 1
3 days ago
Cebu, Philippines Eteam Workforce Private Corporation Full timeJob Title: Service Desk Analyst Level 1 Contract Duration: 12 months Work Arrangement: Onsite Location: Cebu Schedule: Rotating shift Salary Offer: Php33,000 basic pay + Php2,000 non taxable allowance Job Description: Service Desk Analyst may perform one or more of the following: · Troubleshoots via the phone hardware, software, and network operating...
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IT Service Desk Analyst Level 1
3 days ago
Cebu, Philippines Eteam Workforce Private Corporation Full timeJob Title: Service Desk Analyst Level 1 Contract Duration: 12 months Work Arrangement: Onsite Location: Cebu Schedule: Rotating shift Salary Offer: Php33,000 basic pay + Php2,000 non taxable allowance Job Description: Service Desk Analyst may perform one or more of the following: · Troubleshoots via the phone hardware, software, and network operating...
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Service Desk Analyst
3 days ago
Quezon City, Philippines BEST CAREERS AND OPPORTUNITIES Full timeLOCATION: QUEZON CITY AND CEBU, PHILIPPINES JOB TITLE: SERVICE DESK ANALYST The purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives. Be responsible for primary user support and customer service: 1. Respond to queries from...
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Service Desk Analyst
3 days ago
Quezon City, Philippines BEST CAREERS AND OPPORTUNITIES Full timeLOCATION: QUEZON CITY AND CEBU, PHILIPPINES JOB TITLE: SERVICE DESK ANALYST The purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives. Be responsible for primary user support and customer service: 1. Respond to queries from...
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Pasig City, Philippines Nityo Infotech Services Philippines Full timeWe’re Hiring: Service Desk Analyst & Service Operations Analyst Service Desk AnalystSalary Range: Php 23,000Headcount: 2Work Schedule: Rotating shifts (24x7 support)Work Arrangement: Hybrid (2 days onsite)Location: Rockwell Business Center Pasig CityRequirements:-- Candidate must possess a Bachelor’s Degree in Computer Engineering, Computer Science, IT,...
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Service Desk Analyst
3 days ago
Quezon City, Philippines BEST CAREERS AND OPPORTUNITIES Full timeLOCATION: QUEZON CITY AND CEBU, PHILIPPINESJOB TITLE: SERVICE DESK ANALYSTThe purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives.Be responsible for primary user support and customer service:1. Respond to queries from all...
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Thai Bilingual IT
3 days ago
Taguig City, Philippines Tasq Staffing Solutions Full timeJob opportunity for Thai Bilingual IT Service Desk Analyst | Taguig, Onsite Start date: January 6, 2025 Basic Qualifications: - Can speak in Thai English language - 1-year technical support experience (can be TSR experience)
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Thai Bilingual IT
3 days ago
Taguig City, Philippines Tasq Staffing Solutions Full timeJob opportunity for Thai Bilingual IT Service Desk Analyst | Taguig, Onsite Start date: January 6, 2025 Basic Qualifications: - Can speak in Thai English language - 1-year technical support experience (can be TSR experience)
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Service Desk Analyst
3 days ago
Cebu City, Philippines Gratitude Philippines Full time• College Undergraduate/Bachelor’s degree in any field• At least 1-2 years’ service desk experience with Service Now background in a BPO setting• Must have Service Now knowledge• Availability: ASAP joiner is advantage• Work Set up: Hybrid• Amenable to work in graveyard shift, shifting schedules including holidays and weekendsTower...
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Multilingual Service Desk Analyst
2 days ago
Taguig City, Philippines Manpower Core Group Inc. Full timeKey Skills Customer Service COMPUTER SKILL Technical Analytical Skills Problem Solving Job Title: Multilingual Service Desk Analyst (Polish) Category: Service Desk / End User Services Main location: Taguig (Onsite) Salary: PHP 70,000 - 80,000 Employment Type: Full Time Want to expand your experience in one of the world’s largest IT and business...
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IT Service Desk Coordinator
3 days ago
Cebu City, Philippines Eteam Workforce Private Corporation Full timeJob Title: IT Service Desk CoordinatorContract Duration: 6 monthsSchedule: Rotating shiftWork Arrangement: OnsiteLocation: CebuSalary Offer: Php52,000 basic pay + Php1,500 non-taxable allowanceResponsibilities:· Lead a team of 20-30 skilled IT Analysts; coach, develop, and motivate them to ensure that they are providing world class customer service on all...
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Service Desk Analyst
3 days ago
Cebu, Philippines Gratitude Philippines Full time• College Undergraduate/Bachelor’s degree in any field • At least 1-2 years’ service desk experience with Service Now background in a BPO setting • Must have Service Now knowledge • Availability: ASAP joiner is advantage • Work Set up: Hybrid • Amenable to work in graveyard shift, shifting schedules including holidays and weekends Tower...
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IT Service Desk Coordinator
3 days ago
Cebu, Philippines Eteam Workforce Private Corporation Full timeJob Title: IT Service Desk Coordinator Contract Duration: 6 months Schedule: Rotating shift Work Arrangement: Onsite Location: Cebu Salary Offer: Php52,000 basic pay + Php1,500 non-taxable allowance Responsibilities: · Lead a team of 20-30 skilled IT Analysts; coach, develop, and motivate them to ensure that they are providing world class customer...
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Service Desk Analyst
3 days ago
Cebu, Philippines Gratitude Philippines Full time• College Undergraduate/Bachelor’s degree in any field • At least 1-2 years’ service desk experience with Service Now background in a BPO setting • Must have Service Now knowledge • Availability: ASAP joiner is advantage • Work Set up: Hybrid • Amenable to work in graveyard shift, shifting schedules including holidays and weekends Tower...
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IT Service Desk Coordinator
3 days ago
Cebu, Philippines Eteam Workforce Private Corporation Full timeJob Title: IT Service Desk Coordinator Contract Duration: 6 months Schedule: Rotating shift Work Arrangement: Onsite Location: Cebu Salary Offer: Php52,000 basic pay + Php1,500 non-taxable allowance Responsibilities: · Lead a team of 20-30 skilled IT Analysts; coach, develop, and motivate them to ensure that they are providing world class customer...
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IT Security Analyst
20 hours ago
Quezon City, National Capital Region, Philippines Nityo Infotech Full timeOur TeamNityo Infotech's IT Security Operations team is responsible for monitoring and responding to security incidents, ensuring the confidentiality, integrity, and availability of our systems and data.Job DescriptionAs an IT Security Operations Center / SOC Level 1 professional, your primary responsibilities will include:Technical RequirementsBasic...
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Service Desk
2 days ago
Makati City, Philippines Nityo Infotech Services Philippines Full timeNityo Infotech Services Philippines is Hiring Service Desk (Female) Location: Gil Puyat Ave. Makati City Set up: Hybrid Salary: 30,000 See complete details below: Service Desk - 30,000 24x7 Shifting, onsite 3x or 4x a week, can be assigned wfh during Saturdays and Sundays — At least 1 to 2 years experience in Technical Support. — Experience in any...
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Service Desk Engineer
3 days ago
Quezon City, Philippines Aspiree Inc Full timeThe Service Desk Engineer is responsible for providing Level 1 technical support and service dispatch to customers, both internal and external, across different practice areas. Service Desk Engineer provides Tier 1 support. Performs as the first point of escalation of IT infrastructure incidents that involve clients, customers, service providers, internal...
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Service Desk Engineer
3 days ago
Quezon City, Philippines Aspiree Inc Full timeThe Service Desk Engineer is responsible for providing Level 1 technical support and service dispatch to customers, both internal and external, across different practice areas. Service Desk Engineer provides Tier 1 support. Performs as the first point of escalation of IT infrastructure incidents that involve clients, customers, service providers, internal...
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Service Desk Engineer
3 days ago
Quezon City, Philippines Aspiree Inc Full timeThe Service Desk Engineer is responsible for providing Level 1 technical support and service dispatch to customers, both internal and external, across different practice areas. Service Desk Engineer provides Tier 1 support. Performs as the first point of escalation of IT infrastructure incidents that involve clients, customers, service providers, internal...