Service desk engineer supervisor

On-site - Quezon City 3-5 Yrs Exp Bachelor Full-timeJob DescriptionAn IT Service Desk - Tier 2 Technician provides advanced technical support for more complex issues that Tier 1 cannot resolve. They handle escalated incidents, perform in-depth troubleshooting, and work on problems related to hardware, software, and network systems. Tier 2 technicians may...

IT Service Desk - URDU Bilingual | Quezon City | OnsiteThe Hird Corp.₱30-60K [Monthly] On-site - Quezon City 1-3 Yrs Exp Bachelor Full-time ShareJob DescriptionWe are actively recruiting an experienced IT Service Desk Representative to provide crucial technical support to our end users. This position necessitates proficiency in both Urdu and English,...

Direct message the job poster from IT Group, Inc.Head of Human Capital and Admin @ IT Group, Inc. | Tech Recruitment, HR PoliciesDUTIES & RESPONSIBILITIESOperational TasksMaintains and updates knowledgebase across all products.Proactively discusses with the team any customer satisfaction issues, and reports the same to the Head of SOC.Provides insight to...

LOCATION: QUEZON CITY AND CEBU, PHILIPPINESJOB TITLE: SERVICE DESK ANALYSTThe purpose of this role is to the first point of contact for the B2B users who call Service Desks to troubleshoot appropriate end user issues in line with the Company's Service Desk objectives.Be responsible for primary user support and customer service:1. Respond to queries from all...

BEST CAREERS AND OPPORTUNITIES is a leading provider of innovative solutions and services. We are committed to delivering exceptional results and exceeding our customers' expectations.">Job Summary:">We are seeking a Help Desk Engineer to join our team at BEST CAREERS AND OPPORTUNITIES. As a Help Desk Engineer, you will be responsible for providing technical...

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest...

We aim to deliver exceptional IT services to our internal customers while promoting a culture of innovation and continuous improvement.Job PositionThe Senior Service Desk Analyst will be responsible for managing all aspects of IT support and ensuring smooth operations of the IT infrastructure.This role requires a versatile individual capable of independently...

At Nityo Infotech Services Philippines Inc., we are seeking a highly skilled Help Desk Engineer to join our team. As a key member of our support team, you will be responsible for ensuring the smooth operation of our systems and providing exceptional customer service.Key ResponsibilitiesManage on-call rotations to ensure timely incident response and minimize...

Posted 6 months ago and deadline of application is on 27 JunJob DescriptionThe Service Desk Associate manages the IT support system and handles the first line troubleshooting of concerns raised by the different business units.The Service Desk Associate is shared between the Business Systems and the Technical services group and will be reporting to both team...

About the RoleThe Front Office Supervisor will play a crucial role in delivering exceptional guest experiences and contributing to the success of our front office team at Marivent Hotels and Resorts Inc.As a seasoned professional, you will oversee the front desk operation, supervise a team of front desk staff, and ensure seamless coordination with other...

Company OverviewH2 Software Consulting Services Inc. is a leading provider of innovative software solutions, dedicated to delivering exceptional results to our clients.Job DescriptionWe are seeking a highly skilled IT Service Desk Team Lead to join our team. As a key member of our technical support services department, you will be responsible for supervising...

About UsAyuda Business Management Solution Inc is a leading provider of business management solutions. We are committed to delivering high-quality products and services to our clients. Our team is dedicated to providing exceptional customer service and support.Job ResponsibilitiesThe Technical Support Specialist Lead will be responsible for providing direct...

Key Qualifications:To be successful as an IT Service Desk Manager, you will need to possess excellent communication and problem-solving skills, as well as strong experience in service desk and customer service. You should also be proficient in tools such as ServiceNow and Microsoft applications, and knowledgeable in ITIL4.

Company OverviewAyuda Business Management Solution Inc is a leading provider of business management solutions. We are committed to delivering high-quality products and services to our clients. Our team is dedicated to providing exceptional customer service and support.Job SummaryWe are seeking a highly skilled Technical Support Specialist Lead to join our...

The Hird Corp. is actively recruiting an experienced IT Service Desk Representative to join our team. In this role, you will be responsible for providing exceptional technical support to our end users and ensuring that their needs are met promptly and efficiently.Key ResponsibilitiesResolving technical issues and troubleshooting problems in a timely...

On-site - Mandaluyong Fresh Graduate/Student Bachelor Full-timeJob DescriptionMetacom Solutions is looking for a Service Desk SpecialistWe are currently seeking a highly qualified Service Desk Specialist to join our team in BGC, Taguig.Qualifications:The ideal candidate should have completed at least their first year of college or hold a degree in any...

Chubb Mandaluyong, National Capital Region, PhilippinesQuality Analyst – Service DeskPosition: Quality Analyst – Service DeskReports to: Quality Analyst Team LeadDepartment: Global Service DeskJob Summary:The Quality Analyst for the Service Desk will be responsible for monitoring, analyzing, and improving the quality of support provided by the Service...

Under the Customer Support Manager's supervision, this role ensures the service desk team meets agreed service levels, builds relationships with internal and external customers, manages service performance, and suggests improvements for total customer satisfaction.Monitors SD requests through email and phone and updates the schedule board.Logs and...

About the RoleAs the Service Desk Operations Manager, you will be responsible for leading a team of service desk analysts to ensure high-quality customer service and problem resolution. You will monitor ticket queues and service requests, assigning issues to appropriate team members based on expertise and urgency.You will also develop and implement service...

Chubb Mandaluyong, National Capital Region, PhilippinesReports To: Global Service Desk CoordinatorJob Summary:The Service Desk Team Lead will oversee the daily operations of the service desk team supporting NA, EMEA and parts of APAC regions, ensuring exceptional support for clients and internal users. This role involves managing a team of service desk...