Help Desk Associate

2 days ago


Quezon City, National Capital Region, Philippines Gratitude Philippines Full time

**Company Overview:**

Gratitude Philippines is a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients and their customers. Our team of professionals is committed to making a positive impact through our work.


**Job Description:**

As a Customer Service Representative, you will be responsible for providing top-notch support to our clients' customers through various communication channels. You will be the face of our company, representing Gratitude Philippines in a professional and courteous manner.


**Required Skills and Qualifications:**

  • At least 1 year of call center experience or equivalent;
  • High school diploma or equivalent required; college degree preferred;
  • Strong background in tech or troubleshooting skills;
  • BPO experience with voice international calls;
  • Csr financial/sales account experience desired.


**Benefits:**

We offer a competitive salary package, including basic pay upon hire and additional incentives upon regularization. You will also enjoy HMO benefits on day one and have the opportunity to earn extra income through night differential fees.


**Account Details:**

We have multiple accounts available, including Outbound/Survey Account, WAVE 1 PIONEER Electronics CSR/TSR, and Television/Csr-Tsr. Each account offers a unique set of challenges and opportunities for growth and development.


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