Technical Help Desk Specialist

17 hours ago


Makati City, National Capital Region, Philippines ASIA NAVIS INTERNATIONAL CORPORATION Full time

Job Title: Technical Support Representative

Reports to: Team Lead

Job Type: Full-time

About Us:

ASIA NAVIS INTERNATIONAL CORPORATION is a company that specializes in delivering high-quality services to its clients. We are committed to excellence and strive to provide the best possible solutions to meet our clients' needs.

Job Summary:

We are seeking a highly skilled Technical Support Representative to join our team. The successful candidate will be responsible for providing technical support to our clients via phone, email, and chat.

Responsibilities:

  • Respond to client inquiries in a timely and professional manner.
  • Categorize and escalate complex issues to second-level support as needed.
  • Create and manage tickets in our helpdesk system.
  • Provide excellent customer service and ensure client satisfaction.
  • Maintain accurate records of client interactions and issue resolution.

Requirements:

  • A Bachelor's Degree in Business Administration or a related field.
  • At least 1 year of relevant experience in technical support.
  • Excellent communication and problem-solving skills.
  • Proficiency in MS Office applications.

What We Offer:

We offer a competitive salary, comprehensive benefits package, and opportunities for career growth and development.


  • Help Desk Specialist

    3 hours ago


    Mandaluyong City, National Capital Region, Philippines Neksjob Full time

    Neksjob is seeking a highly motivated Help Desk Specialist to join our team. As a key member of our help desk, you will be responsible for providing top-notch customer support and ensuring customer satisfaction.Job Description:Respond to customer inquiries and provide solutions to their problems in a timely and efficient manner.Collaborate with internal...

  • Help Desk Operator

    3 hours ago


    Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full time

    Job Title: Help Desk OperatorThe main goal of this position is to act as the first point of contact for clients who need technical assistance with software, hardware, and other equipment.This role involves providing a high level of customer service by responding to various types of queries from different channels, including calls, portal, emails, and...


  • Quezon City, National Capital Region, Philippines J-K Network Services Full time

    **Company Overview:** J-K Network Services, a leading provider of industry-specific services, has been serving the Philippines for over 30 years. Our company specializes in banking and finance, catering to business and institutional clients.**Job Summary:** We are seeking a highly skilled Help Desk Specialist to join our team. The successful candidate will...

  • Help Desk Specialist

    17 hours ago


    Makati City, National Capital Region, Philippines Neksjob Full time

    About UsNeksjob provides customized customer service solutions to businesses across various industries. Our mission is to exceed our clients' expectations by delivering high-quality support services that drive results. We are committed to fostering a positive and inclusive work environment that encourages growth and collaboration among our team members.Role...

  • Help Desk Specialist

    17 hours ago


    Makati City, National Capital Region, Philippines NeksJob Philippines Full time

    About NeksJob PhilippinesNeksJob Philippines is a leading provider of innovative solutions and services. Our team is dedicated to delivering exceptional results and building long-lasting relationships with our clients.Our TeamWe are seeking talented individuals who share our passion for excellence and customer satisfaction. As a member of our team, you will...


  • Quezon City, National Capital Region, Philippines Tasq Staffing Solutions Full time

    Job DescriptionTasq Staffing Solutions is seeking a seasoned Service Desk Team Leader to oversee the performance of our service desk team. As a leader, you will be responsible for ensuring that our team provides top-notch support to clients while adhering to company policies and processes.About You- 3-4 years of experience in a similar role- ITIL certified-...

  • Service Desk Agent

    3 hours ago


    Makati City, National Capital Region, Philippines NeksJob Philippines Full time

    Role Overview:The Service Desk Agent will be responsible for providing exceptional customer service, resolving technical issues, and collaborating with internal teams to ensure seamless customer experience.Duties and Responsibilities:Provide technical support to customers via phone, email, or chatEscalate complex issues to senior technicians as...


  • Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full time

    Job Title: Technical Support SpecialistThe purpose of this role is to provide initial assistance to clients who encounter issues with software, hardware, and other equipment.This involves responding to various types of queries from multiple channels, including calls, portal, emails, and chats.Key Responsibilities:Offer primary user support and customer...

  • Help Desk Specialist

    17 hours ago


    Quezon City, National Capital Region, Philippines Neksjob Full time

    Responsibilities">Answering incoming calls from customersResolving customer inquiries and requests in a timely and professional mannerUtilizing various tools and applications for customer management and servicing

  • Help Desk Associate

    17 hours ago


    Makati City, National Capital Region, Philippines Neksjob Full time

    Job SummaryWe are seeking a highly skilled Call Center Agent to join our team. The successful candidate will be responsible for providing exceptional customer service and support.

  • Help Desk Associate

    3 hours ago


    Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    Nityo Infotech Services Philippines is committed to delivering exceptional customer experiences through its team of highly skilled Customer Service Representatives.About the Role:This position requires strong communication skills, excellent customer service orientation, and the ability to work in a fast-paced environment.You will be responsible for handling...


  • Makati City, National Capital Region, Philippines ASIA NAVIS INTERNATIONAL CORPORATION Full time

    We are looking for a talented Documentation Specialist to join our team at ASIA NAVIS INTERNATIONAL CORPORATION. In this role, you will be responsible for developing and maintaining high-quality technical documentation for our products and services.As a Documentation Specialist, you will work closely with cross-functional teams to create and maintain user...


  • Makati City, National Capital Region, Philippines Vertere Global Solutions Full time

    Hello, we are Vertere Global Solutions Inc. We're on the hunt for a skilled Technical Hiring Specialist to join our team! Our ideal candidate has experience in recruitment, preferably with 1-3 years under their belt. As a Technical Hiring Specialist, you'll be responsible for reviewing applications from various channels and conducting preliminary assessments...

  • Help Desk Associate

    4 days ago


    Quezon City, National Capital Region, Philippines Gratitude Philippines Full time

    **Company Overview:**Gratitude Philippines is a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients and their customers. Our team of professionals is committed to making a positive impact through our work.**Job Description:**As a Customer Service Representative, you will be responsible for providing...

  • Help Desk Professional

    17 hours ago


    Mandaluyong City, National Capital Region, Philippines Neksjob Full time

    Job DescriptionWe are seeking a highly skilled Customer Service Representative to join our team in Mandaluyong.The ideal candidate will have excellent communication skills and be able to manage incoming customer calls and emails efficiently.This role involves addressing customer questions, concerns, and service requests with professionalism and empathy.The...


  • Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

    Job Summary:Hunter's Hub Incorporated is seeking an experienced L2 Application Support Specialist to join our team.Main Responsibilities:Support the delivery of high-quality technical and functional support for our critical applicationsWork closely with cross-functional teams to identify and resolve application-related incidentsDevelop and maintain in-depth...


  • Makati City, National Capital Region, Philippines KILTON MOTOR CORPORATION Full time

    Job SummaryKilton Motor Corporation is seeking a skilled Sales Engineer to join our team. The ideal candidate will have a proven track record in consultative selling and providing complex solutions. He/She will be responsible for identifying and developing sales opportunities for our company's technical products and services in relation with generator...


  • Makati City, National Capital Region, Philippines ASIA NAVIS INTERNATIONAL CORPORATION Full time

    ASIA NAVIS INTERNATIONAL CORPORATION is seeking a skilled Technical Content Writer to join our team. In this role, you will be responsible for creating and maintaining high-quality technical content for our products and services.As a Technical Content Writer, you will work closely with internal teams to understand product requirements and develop...


  • Makati City, National Capital Region, Philippines Nityo Infotech Full time

    Job DescriptionNityo Infotech seeks a skilled Technical Automation Specialist to join our team. The ideal candidate will have experience in automation testing, test planning, and test case development.ResponsibilitiesDevelop and execute test plans and test cases using Selenium, Java, and Cucumber.Collaborate with cross-functional teams to identify automation...


  • Makati City, National Capital Region, Philippines Traders Industrial Supply Company Inc Full time

    About Traders Industrial Supply Company Inc">We are a leading supplier of analytical equipment, providing top-notch solutions to clients across various industries. As a key member of our team, you will play a crucial role in ensuring the successful implementation of our products.">Job Summary">The Technical Specialist for Analytical Equipment will serve as...