Help Desk Specialist
6 hours ago
Neksjob is seeking a highly motivated Help Desk Specialist to join our team. As a key member of our help desk, you will be responsible for providing top-notch customer support and ensuring customer satisfaction.
Job Description:
- Respond to customer inquiries and provide solutions to their problems in a timely and efficient manner.
- Collaborate with internal teams to resolve complex customer issues.
- Utilize strong communication skills to explain technical information to customers.
Requirements:
- High school diploma or equivalent required.
- Previous customer service experience.
- Technical skills and knowledge of software applications.
- Ability to work independently and as part of a team.
Our Benefits:
- Competitive salary and benefits package.
- Opportunities for career growth and development.
- Flexible working hours and remote work options.
- Employee recognition and rewards programs.
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