Help Desk Specialist
7 hours ago
We offer a dynamic and supportive work environment that fosters growth and development.
Job DescriptionThis role requires a strong focus on delivering exceptional customer experiences through various communication channels.
Responsibilities:- Respond to customer inquiries in a professional and timely manner
- Solve customer complaints and issues efficiently and effectively
- Provide product information and promotions to customers
- Maintain accurate records of customer interactions
- Bachelor's degree or equivalent work experience required
- Excellent English communication skills
- Basic computer knowledge and typing skills
- Able to work in a fast-paced environment with shifting schedules
- Paid training program
- Daily meal allowance
- Free smartphone and postpaid plan (subject to conditions)
- Medical insurance coverage for employees and their families
- Incentive payments for night shift work
- Leave benefits for women
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