Help Desk Specialist

7 hours ago


Lahug Cebu City, Philippines Get Job PH Full time
About Our Company

We offer a dynamic and supportive work environment that fosters growth and development.

Job Description

This role requires a strong focus on delivering exceptional customer experiences through various communication channels.

Responsibilities:
  • Respond to customer inquiries in a professional and timely manner
  • Solve customer complaints and issues efficiently and effectively
  • Provide product information and promotions to customers
  • Maintain accurate records of customer interactions
Required Skills and Qualifications:
  • Bachelor's degree or equivalent work experience required
  • Excellent English communication skills
  • Basic computer knowledge and typing skills
  • Able to work in a fast-paced environment with shifting schedules
What We Offer:
  • Paid training program
  • Daily meal allowance
  • Free smartphone and postpaid plan (subject to conditions)
  • Medical insurance coverage for employees and their families
  • Incentive payments for night shift work
  • Leave benefits for women

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