Help Desk Agent
23 hours ago
The Referrers PH is seeking a highly skilled Customer Service Representative to join our team. This role involves handling customer complaints, providing solutions and alternatives within time limits, managing large amounts of incoming calls, following communication procedures and policies, and resolving product or service problems.
Key Responsibilities:- Handle customer inquiries and complaints in a professional and courteous manner.
- Provide solutions and alternatives to customers within agreed-upon time limits.
- Manage high call volumes while maintaining excellent customer service skills.
- Follow company communication procedures, guidelines, and policies at all times.
- Resolve customer complaints by clarifying issues and selecting the best solution.
To be successful in this role, you must have:
- College graduation (no prior experience required).
- High School/SHS Graduates with College Undergraduates must have 3 months BPO experience.
- Willingness to work onsite.
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Help Desk Specialist
23 hours ago
Cebu City, Central Visayas, Philippines Metacom Full timeJob OverviewThis role involves providing exceptional customer service to our clients, ensuring their needs are met with professionalism and courtesy. As a Call Center Agent at Metacom, you will be the face of our company, representing our values and mission to deliver outstanding results.
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Help Desk Professional
16 hours ago
Cebu City, Central Visayas, Philippines Neksjob Full timeCompany ProfileNeksjob is a forward-thinking company that provides innovative solutions for businesses. Our commitment to excellence is reflected in the exceptional customer experiences we deliver. As a key player in the industry, we strive to stay ahead of the curve, embracing new technologies and methodologies to improve our services.Our ApproachWe...
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Help Desk Associate
16 hours ago
Cebu City, Central Visayas, Philippines Neksjob Full timeSalary and BenefitsWe offer a competitive salary of 25k, exciting performance bonuses, and account-specific allowances.
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Entry-Level Call Center Representative
16 hours ago
Cebu City, Central Visayas, Philippines Neksjob Philippines Full timeAbout Neksjob PhilippinesNeksjob Philippines is a dynamic and rewarding work environment that offers comprehensive training and a supportive workplace. We are committed to helping our employees succeed in their careers.We are currently seeking enthusiastic individuals to join our team as Call Center Agents. As a Call Center Agent, you will be responsible for...
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Become a Customer Service Specialist
16 hours ago
Cebu City, Central Visayas, Philippines Neksjob Philippines Full timeCompany OverviewNeksjob is a dynamic and rewarding workplace that values professionalism, care, and excellent customer service. We strive to deliver top-notch services that exceed our customers' expectations.Job DescriptionAs a Call Center Agent at Neksjob, your role will focus on delivering exceptional customer experiences and resolving inquiries with...
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Help Desk Specialist
3 hours ago
Mandaluyong City, National Capital Region, Philippines Neksjob Full timeNeksjob is seeking a highly motivated Help Desk Specialist to join our team. As a key member of our help desk, you will be responsible for providing top-notch customer support and ensuring customer satisfaction.Job Description:Respond to customer inquiries and provide solutions to their problems in a timely and efficient manner.Collaborate with internal...
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Help Desk Operator
3 hours ago
Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full timeJob Title: Help Desk OperatorThe main goal of this position is to act as the first point of contact for clients who need technical assistance with software, hardware, and other equipment.This role involves providing a high level of customer service by responding to various types of queries from different channels, including calls, portal, emails, and...
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Help Desk Support Specialist
5 days ago
Davao City, Davao, Philippines Neksjob Philippines Full timeJob SummaryWe are seeking a highly skilled Help Desk Support Specialist to join our team at Neksjob Philippines. As a key member of our customer service team, you will play a vital role in providing exceptional support to our clients.About the RoleThis is an exciting opportunity for a motivated and customer-focused individual to take on a challenging role...
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IT Service Desk Agent
2 days ago
Taguig City, Philippines Ayuda Business Management solution Inc Full timeJob Summary To provide first-line service desk support to external customers, assisting them with hardware and software issues via phone, email, chat, or other communication solutions. The IT Service Desk Agent is responsible for the day-to-day provisioning of the Services. This includes ensuring that a continually high level of service is provided to the...
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Service Desk Agent
3 hours ago
Makati City, National Capital Region, Philippines NeksJob Philippines Full timeRole Overview:The Service Desk Agent will be responsible for providing exceptional customer service, resolving technical issues, and collaborating with internal teams to ensure seamless customer experience.Duties and Responsibilities:Provide technical support to customers via phone, email, or chatEscalate complex issues to senior technicians as...
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Help Desk Associate
16 hours ago
Makati City, National Capital Region, Philippines Neksjob Full timeJob SummaryWe are seeking a highly skilled Call Center Agent to join our team. The successful candidate will be responsible for providing exceptional customer service and support.
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Help Desk Specialist in Banking and Finance
7 days ago
Quezon City, National Capital Region, Philippines J-K Network Services Full time**Company Overview:** J-K Network Services, a leading provider of industry-specific services, has been serving the Philippines for over 30 years. Our company specializes in banking and finance, catering to business and institutional clients.**Job Summary:** We are seeking a highly skilled Help Desk Specialist to join our team. The successful candidate will...
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Help Desk Specialist
16 hours ago
Makati City, National Capital Region, Philippines Neksjob Full timeAbout UsNeksjob provides customized customer service solutions to businesses across various industries. Our mission is to exceed our clients' expectations by delivering high-quality support services that drive results. We are committed to fostering a positive and inclusive work environment that encourages growth and collaboration among our team members.Role...
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Technical Help Desk Agent
3 hours ago
Tarlac City, Central Luzon, Philippines Geoplan Philippines, Inc. Full timeAbout Geoplan Philippines, Inc.We are a trusted distributor and systems integrator of innovative technology solutions.Our Products and Services:We offer a wide range of products and services including Rugged Mobile Computing, RFID & Barcoding, Control Room, Video Wall & Signage, Real-time Location Systems, Unified Communications, Live Streaming Solutions,...
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Service Desk Manager
3 days ago
Quezon City, Philippines BEST CAREERS AND OPPORTUNITIES Full timeJob DescriptionRole & ResponsibilitiesDescriptionESSENTIAL DUTIES/RESPONSIBILITIES - Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. - Improve productivity at Service desk by focusing on reducing incidents, use...
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Service Desk Manager
3 days ago
Quezon City, Philippines BEST CAREERS AND OPPORTUNITIES Full timeJob Description Role & Responsibilities Description ESSENTIAL DUTIES/RESPONSIBILITIES - Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. - Improve productivity at Service desk by focusing on reducing...
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Service Desk Manager
3 days ago
Quezon City, Philippines BEST CAREERS AND OPPORTUNITIES Full timeJob Description Role & Responsibilities Description ESSENTIAL DUTIES/RESPONSIBILITIES - Oversee help desk support to ensure that end user problems are resolved in a timely and effective manner, enabling users to access needed information and utilize technology resources effectively. - Improve productivity at Service desk by focusing on reducing...
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IT Service Desk Analyst Level 1
3 days ago
Cebu City, Philippines Eteam Workforce Private Corporation Full timeJob Title: Service Desk Analyst Level 1Contract Duration: 12 monthsWork Arrangement: OnsiteLocation: CebuSchedule: Rotating shiftSalary Offer: Php33,000 basic pay + Php2,000 non taxable allowance Job Description:Service Desk Analyst may perform one or more of the following:· Troubleshoots via the phone hardware, software, and network operating problems and...
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Help Desk Associate
4 days ago
Quezon City, National Capital Region, Philippines Gratitude Philippines Full time**Company Overview:**Gratitude Philippines is a leading provider of customer service solutions, dedicated to delivering exceptional experiences for our clients and their customers. Our team of professionals is committed to making a positive impact through our work.**Job Description:**As a Customer Service Representative, you will be responsible for providing...
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Help Desk Professional
23 hours ago
Baguio City, Cordillera, Philippines Neksjob Full timeOverview of Job ResponsibilitiesThe Client Support Associate will be responsible for handling customer calls, emails, and other forms of communication in a professional and courteous manner. This includes responding to questions and concerns, troubleshooting problems, and providing information about our services.">Key ResponsibilitiesResponding to customer...
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Help Desk Associate
23 hours ago
Lipa City, Calabarzon, Philippines Metacom Full timeJob DescriptionWe're seeking a highly motivated and detail-oriented individual to join our customer service team as a Customer Service Representative. In this role, you'll be responsible for providing exceptional support to our customers, resolving issues, and making recommendations to meet their needs.ResponsibilitiesAnswer customer inquiries via phone,...
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Help Desk Specialist
16 hours ago
Makati City, National Capital Region, Philippines NeksJob Philippines Full timeAbout NeksJob PhilippinesNeksJob Philippines is a leading provider of innovative solutions and services. Our team is dedicated to delivering exceptional results and building long-lasting relationships with our clients.Our TeamWe are seeking talented individuals who share our passion for excellence and customer satisfaction. As a member of our team, you will...
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Help Desk Specialist
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Quezon City, National Capital Region, Philippines Neksjob Full timeResponsibilities">Answering incoming calls from customersResolving customer inquiries and requests in a timely and professional mannerUtilizing various tools and applications for customer management and servicing
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Help Desk Professional
16 hours ago
Mandaluyong City, National Capital Region, Philippines Neksjob Full timeJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team in Mandaluyong.The ideal candidate will have excellent communication skills and be able to manage incoming customer calls and emails efficiently.This role involves addressing customer questions, concerns, and service requests with professionalism and empathy.The...
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Help Desk Associate
3 hours ago
Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full timeNityo Infotech Services Philippines is committed to delivering exceptional customer experiences through its team of highly skilled Customer Service Representatives.About the Role:This position requires strong communication skills, excellent customer service orientation, and the ability to work in a fast-paced environment.You will be responsible for handling...