Help Desk Associate
16 hours ago
Job Description
We're seeking a highly motivated and detail-oriented individual to join our customer service team as a Customer Service Representative. In this role, you'll be responsible for providing exceptional support to our customers, resolving issues, and making recommendations to meet their needs.
Responsibilities
- Answer customer inquiries via phone, email, or chat
- Resolve customer complaints and issues in a timely and professional manner
- Provide product information and recommendations to customers
- Collaborate with internal teams to resolve complex customer issues
Skills and Qualifications
- Good communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills and knowledge of customer service software
- High school graduate or equivalent required
Benefits
- Paid time off and holidays
- Health insurance and 13th month pay
- Opportunities for career growth and development
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