Expert Live Chat Support Specialist

2 months ago


Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time

We are seeking a highly skilled Expert Live Chat Support Specialist to join our team in Cebu, Philippines.

As an Essential member of our customer support team, you will be responsible for providing world-class live chat assistance to our clients. Your primary objective will be to resolve technical issues efficiently and effectively through timely and accurate communication.

You will work closely with our team to maintain the highest level of customer satisfaction by engaging customers through live chat, troubleshooting technical issues, and documenting interactions accurately.

To excel in this role, you must possess excellent problem-solving skills, effective communication abilities, and a keen interest in technology. Strong analytical skills are also crucial in identifying and resolving complex customer inquiries.

This is an excellent opportunity for individuals who thrive in fast-paced environments and are eager to continuously expand their technical expertise to stay up-to-date with product and service developments.

The ideal candidate will have strong interpersonal skills, with the ability to convey information clearly and concisely. Prior experience is not required as we provide comprehensive training to ensure your success in this role.

In return for your hard work and dedication, you can expect a competitive salary range of PHP 30,000 - 40,000 per month, depending on your qualifications and performance. Our benefits package includes health insurance, retirement plans, and opportunities for career advancement and professional development.



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