IT Support Specialist

2 weeks ago


Cebu City, Central Visayas, Philippines Trinity Workforce Solutions Full time

**Job Summary:**

We are seeking a skilled Desktop Support Engineer to join our team at Trinity Workforce Solutions. As a key member of our IT department, you will be responsible for providing top-notch technical support to our clients.

**Key Responsibilities:**

  • Respond to client support requests in a timely and professional manner.
  • Contact clients to gather information about the nature of the problem.
  • Travel to client locations or connect via remote link to troubleshoot hardware and software issues.
  • Install and maintain hardware and computer peripherals.
  • Upgrade operating systems and computer software as needed.
  • Troubleshoot networking and connection issues.
  • Advise clients on software or hardware upgrades.
  • Provide basic training in computer operation and management.
  • Complete job reports and order supplies as required.

**Requirements:**

  • Bachelor's degree in Computer Science or Information Technology.
  • Proven work experience as a Desktop Support Engineer or Support Technician.
  • Advanced knowledge of computer hardware systems, chipsets, memory modules, and peripherals.
  • Familiarity with popular operating systems, software applications, and remote connection systems.
  • Able to solve complex hardware and software issues.
  • Able to travel and work after hours when necessary.
  • Excellent interpersonal and communication skills.

**What We Offer:

* Competitive salary: 28,000 PHP (inclusive of 3,000 PHP package)

* Opportunity to work with a dynamic team at Trinity Workforce Solutions

* Professional development and growth opportunities

* A chance to make a real impact in the lives of our clients

**How to Apply:

If you're a motivated and experienced IT professional looking for a new challenge, please submit your application through our online portal. We can't wait to hear from you



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