Customer Service Representative

4 days ago


Cebu City, Central Visayas, Philippines Talent Outsourcing Channel Solutions Full time
Job Title

Technical Chat Representative

About Us

Talent Outsourcing Channel Solutions is seeking a skilled Customer Service Representative to join our team in Cebu. We offer a dynamic work environment and opportunities for growth.

Responsibilities

We are looking for a customer-focused individual who can provide exceptional support to our clients. Key responsibilities include:

  • Responding to customer inquiries via phone, email, or chat
  • Providing solutions to technical issues and resolving complaints
  • Collaborating with internal teams to resolve complex customer issues
Requirements

To be successful in this role, you will need:

  • A senior high school diploma or equivalent
  • Excellent communication and problem-solving skills
  • Previous customer service experience, preferably in a technical support environment
  • Ability to work in a fast-paced, shifting schedule environment
Compensation and Benefits

We offer a competitive salary of PHP 25,000 per month, plus incentives and benefits, including:

  • Salary increase after performance review
  • Paid training and development programs
  • Healthcare benefits and paid time off
  • Opportunities for career advancement
Why Work with Us?

At Talent Outsourcing Channel Solutions, we prioritize our employees' well-being and success. We offer a supportive work environment, opportunities for growth, and a chance to make a real difference in our clients' lives.



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