Technical Support Specialist
3 weeks ago
We are Talent Outsourcing Channel Solutions, a dynamic company based in Cebu Central Visayas, and we are looking for a highly skilled Technical Chat Support Representative to join our team. This full-time role offers an exciting opportunity to provide exceptional customer service and technical assistance through live chat interactions.
About the RoleThis is a fantastic chance to engage with customers through live chat to troubleshoot technical issues and provide solutions, understand and apply technical knowledge to address various customer inquiries, document customer interactions, and collaborate with team members to share best practices and improve customer service processes.
Requirements- A strong ability to communicate effectively and convey information clearly
- A keen interest in technology and a willingness to learn
- Excellent problem-solving and analytical skills to identify and resolve customer issues
- The ability to work in a fast-paced, customer-centric environment
In return for your hard work and dedication, we offer a competitive salary of approximately $25,000 per year, opportunities for career advancement and professional development, a comprehensive benefits package, including health insurance and retirement plans, a supportive and collaborative work environment, and regular team-building activities and social events.
If you have the required skills and qualifications and are passionate about providing exceptional customer service, please apply now to become our next Technical Chat Support Representative and take the first step towards a rewarding and challenging career with us.
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