Customer Service Representative
6 hours ago
Cybebacker Careers is seeking a skilled and motivated Customer Service Representative to join our team. As a Virtual Support Expert, you will be responsible for delivering exceptional customer service through various communication channels.
Job Summary:
- To provide top-notch customer support via phone, email, or chat
- To handle customer inquiries, resolve issues, and escalate complex cases when necessary
- To maintain accurate records of customer interactions and updates
- To collaborate with internal teams to ensure seamless customer experience
Responsibilities:
We are looking for a highly organized and proactive individual who can work independently with minimal supervision. The ideal candidate should have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment.
Requirements:
- Bachelor's degree in Communications, Business Administration, or related field
- Minimum 2 years of customer-facing experience in a call center or similar setting
- Excellent communication, problem-solving, and time management skills
- Able to work a flexible schedule, including evenings and weekends
Benefits:
Cybebacker Careers offers a competitive salary range of $12-$18 per hour, depending on experience, plus additional benefits, including health insurance, paid time off, and opportunities for professional growth and development.
About Us:
Cybebacker Careers is a leading provider of virtual support services, dedicated to delivering exceptional customer experiences through innovative technology and passionate professionals.
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