Customer Support Associate
4 hours ago
We are seeking a skilled Customer Support Associate to join our team. This role involves interacting with customers via virtual means, providing assistance and resolving issues in a timely and efficient manner.
Key Responsibilities:- Provide excellent customer service through phone calls, emails, or live chats
- Address customer concerns and resolve issues in a professional and courteous manner
- Work collaboratively with colleagues to achieve team goals and objectives
- High School Diploma or equivalent required
- No prior BPO experience necessary
- Strong communication and problem-solving skills
- A competitive salary package of up to 26,000 PHP per month
- A sign-on bonus of 25,000 PHP
- HMO benefits starting on day one, including coverage for dependents
- Complexity allowance and non-taxable allowance
The ideal candidate must have a stable internet connection, a laptop or desktop with a webcam, and be able to work effectively in a virtual environment.
Note: While this is not a work-from-home setup, we also offer an onsite process for those who prefer it.
We have sites available in various locations, including Makati, Pasig, Quezon City, Baguio, Pampanga, and Cebu.
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Customer Support Associate
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