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Customer Support Associate

4 weeks ago

Cebu City, Central Visayas, Philippines Steer Minds Co. Full time
Job Opportunity at Steer Minds Co.

We are seeking a skilled Customer Support Associate to join our team. This role involves interacting with customers via virtual means, providing assistance and resolving issues in a timely and efficient manner.

Key Responsibilities:
  • Provide excellent customer service through phone calls, emails, or live chats
  • Address customer concerns and resolve issues in a professional and courteous manner
  • Work collaboratively with colleagues to achieve team goals and objectives
Requirements:
  • High School Diploma or equivalent required
  • No prior BPO experience necessary
  • Strong communication and problem-solving skills
What We Offer:
  • A competitive salary package of up to 26,000 PHP per month
  • A sign-on bonus of 25,000 PHP
  • HMO benefits starting on day one, including coverage for dependents
  • Complexity allowance and non-taxable allowance
Working Conditions:

The ideal candidate must have a stable internet connection, a laptop or desktop with a webcam, and be able to work effectively in a virtual environment.

Note: While this is not a work-from-home setup, we also offer an onsite process for those who prefer it.

We have sites available in various locations, including Makati, Pasig, Quezon City, Baguio, Pampanga, and Cebu.