Technical Support Professional
4 hours ago
We are a dynamic and innovative organization dedicated to delivering exceptional IT solutions.
Job SummaryWe are seeking a highly skilled Technical Support Professional to join our team. This is an exciting opportunity for individuals who possess strong problem-solving skills and excellent communication abilities.
Key Responsibilities:- Provide top-notch technical support to internal stakeholders via various channels.
- Utilize knowledge of ITIL framework and ticketing systems to efficiently manage and resolve technical issues.
- Familiarize yourself with Windows, Mac OS, and common office applications to effectively troubleshoot and resolve user queries.
- Minimum 1 year of experience in a service desk or technical support role.
- Strong problem-solving and communication skills, with the ability to articulate complex technical concepts in a clear and concise manner.
- Familiarity with ITIL framework and ticketing systems.
- Knowledge of Windows, Mac OS, and common office applications.
- A competitive salary package that rewards performance and dedication.
- Opportunities for professional growth and development within a dynamic organization.
- A collaborative work environment that fosters open communication and teamwork.
We offer a unique chance to grow professionally and contribute to the success of our organization.
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