Technical Support Specialist

1 month ago


Makati City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full time

We are seeking an experienced Technical Support Specialist to join our team at Intelligent Technical Solutions (ITS). As an IT Solutions Expert, you will play a critical role in providing exceptional technical support to our clients. Your expertise will be pivotal in resolving complex technical issues, ensuring seamless IT operations, and maintaining the highest standards of customer satisfaction.

Job Overview

As a Technical Support Specialist, you will be responsible for:

  • Providing top-notch technical support via phone, email, or remote desktop access
  • Troubleshooting hardware and software issues with minimal assistance
  • Collaborating with cross-functional teams to resolve technical discrepancies

Your skills and qualifications include:

  • Proficiency in supporting Office 365, MS Office, Active Directory, Adobe, endpoint cybersecurity, mobile devices, and various business applications
  • Experience with Windows and Mac OS troubleshooting
  • Prior experience in IT Helpdesk support or a similar role
  • Skilled in application troubleshooting, PC deployments/imaging, and user profile management

To succeed in this role, you will require:

  • A home office setup that meets the following requirements:
    - A working computer with minimum 8GB RAM, i5 Windows 10 or macOS Big Sur
    - Stable internet connection with at least 5 Mbps download and upload
    - Quality headset with noise cancellation feature for meetings
    - Mobile phone capable of installing Microsoft Authentication app
    - HD webcam
    - Second monitor
    - UPS (Uninterruptible Power Supply) if using a desktop (Not needed if using a laptop)
  • A strong cultural fit with our organization's values
  • Excellent command of the English language, both spoken and written
  • Able to pass online behavior and cognitive assessments
  • Able to work full-time, 40 hours a week, from Monday to Friday, Pacific Standard Time (PST)
Compensation and Benefits

We offer a competitive compensation package, including:

  • Pay rate starting at $4.59/hour to $6.89/hour, based on experience
  • Paid US Holidays
  • Night Shift Bonus
  • Paid Time Off (15 vacation days per year)
  • Health Insurance / HMO (Employee & Dependent/s)
  • Life Insurance
  • Dental and Vision Reimbursement
  • Accident and Disability Coverage
  • Company-paid training and Certification
  • Health & Wellness Program
  • Salary Advancement opportunities


  • Makati City, National Capital Region, Philippines Strategic Networks Inc. Full time

    Strategic Networks Inc. is a leading provider of cutting-edge network solutions.We are currently seeking a skilled Technical Support Specialist to join our team.As a Technical Support Specialist, you will play a vital role in ensuring the smooth operation of our network infrastructure.The estimated salary for this position is $60,000 - $80,000 per year,...


  • Makati City, National Capital Region, Philippines Hunters Hub Inc. Full time

    Hunters Hub Inc. is seeking a highly skilled Technical Support Specialist to join our team. The successful candidate will have a strong background in ERP financial systems and excellent communication skills.


  • Makati City, National Capital Region, Philippines Neksjob Full time

    At Neksjob, we are seeking a highly skilled and customer-focused Technical Support Specialist to join our team.The ideal candidate will have excellent communication skills, a strong ability to troubleshoot problems, and a willingness to work on-site. Additionally, they should have completed at least 2 years of college and possess a basic understanding of IT...


  • Makati City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full time

    Job DescriptionWe are seeking a skilled and detail-oriented IT Support Professional to join our team at Intelligent Technical Solutions (ITS). As a key member of our support team, you will play a vital role in providing top-notch technical assistance to our clients.Key Responsibilities:Provide remote IT support to clients with various technical...


  • Makati City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full time

    Company OverviewWe are Intelligent Technical Solutions (ITS), a dynamic and rapidly growing organization dedicated to delivering exceptional IT services. Our team of experts is committed to providing top-notch technical assistance to our clients, ensuring their technological needs are met with precision and care.Job DescriptionAs our new IT Help Desk...


  • Makati City, National Capital Region, Philippines Hunter's Hub Incorporated Full time

    About UsHunter's Hub Incorporated is a dynamic and innovative organization that offers exciting opportunities for growth and development.Job SummaryWe are seeking a highly skilled and motivated Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch support to our users,...


  • Quezon City, National Capital Region, Philippines Intelligent Technical Solutions (ITS) Full time

    Job OverviewAs a Technical Billing Specialist at Intelligent Technical Solutions, you will play a vital role in supporting the organization's purchasing and client billing processes. Your primary responsibility will be to ensure that all invoices are accurately generated, reviewed, and sent to clients on time.Key ResponsibilitiesInvoice Preparation: Prepare...


  • Makati City, National Capital Region, Philippines Industrial Support Full time

    Job DescriptionWe are seeking a highly skilled Heavy Equipment Maintenance Specialist to join our team at Industrial Support.About the RoleThis is a challenging and rewarding opportunity for an experienced technician to perform maintenance, repair, and troubleshooting of cranes and heavy equipment nationwide.As a Heavy Equipment Maintenance Specialist, you...


  • Makati City, National Capital Region, Philippines Hunters Hub Inc. Full time

    Hunters Hub Inc. is seeking a highly skilled Technical Support Specialist to join our team. As a key member of our support department, you will be responsible for delivering exceptional service to our clients by providing timely and effective solutions to their technical issues.


  • Quezon City, National Capital Region, Philippines Neksjob Philippines Full time

    Job DescriptionWe are seeking a skilled and enthusiastic Technical Support Specialist to join our Neksjob Philippines team.As a Technical Support Specialist, you will be responsible for providing top-notch support to our customers. Your excellent communication skills, combined with your technical expertise, will enable you to effectively troubleshoot and...


  • Quezon City, National Capital Region, Philippines Trinity Workforce Solutions Full time

    At Trinity Workforce Solutions, we are seeking a highly skilled Technical Support Specialist to join our team.We offer a competitive salary of $23,600 per annum, plus a monthly NTAL of $2,400, making it a total annual compensation package of $30,240.About the Role:As a Technical Support Specialist, you will provide first-level technical support to end-users...


  • Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full time

    Job Title: Technical Support Specialist">About the Role:We are seeking a highly skilled and experienced Technical Support Specialist to join our team at BEST CAREERS AND OPPORTUNITIES. The successful candidate will be responsible for providing exceptional customer service and technical support to our clients, resolving their issues promptly and...


  • Makati City, National Capital Region, Philippines J-K Network Services Full time

    We are seeking a skilled Air Conditioning Technical Support Specialist to join our team at J-K Network Services. This is an exciting opportunity for individuals with a passion for delivering exceptional customer experiences in technical support.Role OverviewThe successful candidate will be responsible for providing top-notch technical support for air...


  • Makati City, National Capital Region, Philippines Hunter's Hub, Inc. Full time

    Company Overview  At Hunter's Hub, Inc., we are committed to delivering exceptional customer experiences through our innovative mobile applications. Our team is dedicated to providing top-notch technical support to ensure seamless interactions between users and our products.Job Summary  We are seeking an experienced Technical Support Specialist to...


  • Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full time

    Job Title: Senior IT Technical Support Specialist    Location: Quezon Avenue, Manila, PhilippinesCompany Overview:    At Best Careers and Opportunities, we are committed to providing exceptional customer service and support. Our team is dedicated to helping our customers resolve technical issues and improve their overall experience.Salary:    We...


  • Quezon City, National Capital Region, Philippines BEST CAREERS AND OPPORTUNITIES Full time

    We are seeking a highly skilled and motivated Technical Support Specialist to join our team at BEST CAREERS AND OPPORTUNITIES. As a Technical Support Specialist, you will play a critical role in providing top-notch technical support to our customers.About the RoleThis is a fantastic opportunity for an experienced Help Desk Technician looking to take their...


  • Makati City, National Capital Region, Philippines Hunter's Hub, Inc. Full time

    Company Overview">Hunter's Hub, Inc. is a dynamic and innovative company that provides top-notch services to its clients.">Salary">The estimated salary for this position is $60,000 - $80,000 per annum, depending on experience.">Job Description">We are seeking a highly skilled Technical Support Office Specialist to join our team. The successful candidate...


  • Quezon City, National Capital Region, Philippines People360 Consulting Corporation Full time

    About the RoleWe are seeking a skilled IT Technical Support Specialist to join our team at People360 Consulting Corporation. This role is responsible for ensuring the smooth operation of our IT infrastructure, including preventive maintenance, device management, and hardware rental.


  • Makati City, National Capital Region, Philippines Neksjob Full time

    Neksjob - Customer Service Representative Role**Job Summary:**We are seeking a skilled and customer-focused individual to join our team as an Audio Account Technical Support Specialist. In this role, you will be the primary point of contact for customers who require assistance with our audio equipment.**Responsibilities:**• Handle inbound calls, online...


  • Makati City, National Capital Region, Philippines Hunter's Hub, Inc. Full time

    About the RoleWe are seeking an experienced technical support professional to join our team at Hunter's Hub, Inc. as a Mobile Applications Technical Support Specialist.Job DescriptionThe successful candidate will be responsible for providing technical support for our mobile application, troubleshooting and resolving technical issues, coordinating with...