Technical Support Analyst
2 weeks ago
At Nityo Infotech, we are seeking a highly skilled Technical Support Analyst to join our team. This role is ideal for individuals with experience in providing technical assistance and support to customers or end-users.
Key Responsibilities- Provide timely and effective technical support to resolve customer issues
- Analyze and troubleshoot complex technical problems
- Collaborate with internal teams to resolve technical issues and improve overall system performance
- Bachelor's degree in Computer Science, Information Technology, or related field
- Minimum 2 years of experience in a technical support role
- Excellent communication and problem-solving skills
- Familiarity with ITIL framework and ticketing systems
- Knowledge of Windows, Mac OS, and common office applications
- Ongoing training and professional development opportunities
- A supportive and collaborative work environment
- A competitive salary package, including an estimated $65,000 per year
We are committed to providing a comprehensive compensation package that includes a competitive salary range based on industry standards. As a Technical Support Analyst at Nityo Infotech, you can expect a base salary of around $65,000 per year, depending on your experience and qualifications.
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Technical Support Specialist
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