Technical Application Support Specialist

7 hours ago


Makati City, National Capital Region, Philippines Career Professionals, Inc. Full time
About This Role

We are seeking a highly skilled Technical Application Support Specialist to join our team at Career Professionals, Inc.

This is an exciting opportunity for a motivated and experienced professional to provide technical support and guidance to our clients and internal teams.

Job Summary

The successful candidate will be responsible for coordinating with teams to resolve complex application and system issues, designing and maintaining expertise in application processes and systems, and administering code migrations in various environments.

The ideal candidate will have excellent problem-solving skills, a strong understanding of SQL databases and basic network configuration, and the ability to work independently in a fast-paced environment.

Key Responsibilities
  • Coordinate with teams to resolve all complex application and system issues
  • Design and maintain expertise in the flow of application processes and systems related to the company
  • Administer and resolve application issues, provide updates, and perform root cause analysis
  • Plan, execute, and implement applications and configuration change procedures to ensure optimal quality assurance for all applications
  • Develop, sustain, and evaluate delegated business processes and related applications
  • Supervise all alerts related to application and system procedures and provide services proactively
  • Maintain good professional relationships with counterparts of Operation and customer support departments
Requirements
  • Working knowledge of SQL databases and basic network configuration
  • Excellent problem-solving skills and analytical thinking
  • Ability to work independently in a fast-paced environment
  • Strong communication and interpersonal skills
Benefits

We offer a competitive salary and benefits package, including opportunities for career growth and professional development.



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