Customer Experience Coordinator
2 weeks ago
We are Neksjob, a dynamic organization seeking highly skilled individuals to join our team as Customer Experience Coordinators or Support Services Associates.
About Us:
Neksjob is a company that values its customers and strives to provide the best possible experience through efficient support services.
Job Summary:
The primary goal of this role is to ensure seamless communication between our customers and the company, resolving issues promptly and efficiently.
Key Responsibilities:
- Respond to customer inquiries and concerns in a professional manner.
- Provide accurate information and solutions to customer problems.
- Troubleshoot issues related to our products or services.
- Handle customer complaints in a constructive and respectful way.
Requirements:
- High school diploma or equivalent required; college graduate preferred.
- At least 1 year of call center experience.
- Average to good communication skills.
- Willingness to work onsite.
Why Choose Us:
- Competitive salary: $35,000 - $45,000 per year (estimated).
- Exciting performance bonuses and account-specific allowances.
- Career advancement opportunities within the company.
- Promotion possibilities within the company.
- Comprehensive healthcare benefits.
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