Customer Experience Specialist
2 weeks ago
Gratitude Philippines is a dynamic organization that values exceptional customer service.
Job OverviewThis role is responsible for providing top-notch customer support to clients. The ideal candidate should have excellent communication skills and be able to work effectively in a fast-paced environment.
Responsibilities- Respond to customer inquiries and resolve issues efficiently
- Utilize strong problem-solving skills to address complex customer concerns
- Collaborate with internal teams to provide seamless customer experiences
- Completion of at least 2nd year college with no outstanding subjects
- Minimum 6 months experience in BPO customer service roles
- Preferably with sales up-selling background but not required
- Excellent communication and interpersonal skills
- Able to work onsite in BGC, Taguig City
- Open to working night shifts
- Competitive salary: PHP 25,000 - 30,000 per month
- Opportunities for career growth and professional development
- A supportive and collaborative work environment
Please note that the salary range may vary based on qualifications and experience.
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