Outbound Customer Experience Specialist

We are looking for a highly skilled Customer Experience Expert to join our team at Genpact. In this role, you will be responsible for developing and implementing process improvements to enhance customer experience and drive business results.ResponsibilitiesAnalyze complex customer issues, identify root causes, and develop solutions in collaboration with...

Role DescriptionWe're inviting applications for the position of Process Developer, Customer Care, where you'll play a vital role in supporting one of the biggest financial banks in the world.Key Responsibilities:Resolve customer inquiries promptly and efficiently.Escalate complex issues to relevant teams for resolution.Service customers on various topics,...

As a Process Optimization Specialist at Genpact, you will play a key role in driving process improvements across our organization. This role requires strong analytical and problem-solving skills, with the ability to communicate effectively with both technical and non-technical stakeholders.ResponsibilitiesDevelop and implement process improvements to enhance...

About the RoleThe Process Associate will be responsible for delivering high-quality customer support and contributing to business growth. This role requires strong communication skills, attention to detail, and ability to work in a fast-paced environment.Key TasksSupport customers through various channels, ensuring timely and effective resolution of...

About the RoleThe Operations Support Specialist will work in a fast-paced service center environment, handling high volumes of customer inquiries and demonstrating excellent data entry skills.This role requires flexibility to work in any schedule and adhere to work schedules without posing challenges.

As a Transaction Support Specialist, you will play a critical role in providing seamless customer experiences for one of the largest financial institutions globally.Key Job FunctionsHandle complex client inquiries with ease and efficiency.Deliver top-tier support to customers across multiple topics, including transaction details, investigations, and...

RequirementsTo succeed as a Process Developer, Customer Care, you'll need to possess excellent communication skills, both written and verbal. You should also have strong problem-solving and decision-making skills, as well as the ability to multitask and work in a fast-paced environment. A high school or senior high school diploma is required, although a...

Key ResponsibilitiesAnalyze customer complaints and feedback to identify areas for process improvementDevelop and implement effective solutions to improve customer satisfactionCollaborate with cross-functional teams to ensure seamless execution of process changesMonitor and report on key performance metrics to measure process effectiveness

Job OverviewWe are seeking a highly motivated and skilled Customer Service Associate to join our team at Genpact. As a key member of our customer service unit, you will be responsible for providing exceptional customer experiences to clients of one of the world's largest financial institutions.

Genpact is looking for an experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service experience to American consumer credit card customers.Key ResponsibilitiesExpertly and promptly resolve client inquiries at the first point of contact or call out to...

Genpact is a global professional services firm delivering outcomes that shape the future. We serve leading enterprises, including Fortune Global 500 companies, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.Job DescriptionWe are inviting applications for the role of Customer Service...

Job Overview Genpact is a global professional services firm that delivers outcomes for clients. Our people are driven by curiosity, entrepreneurial agility, and a desire to create lasting value. We serve leading enterprises with deep business knowledge, digital operations services, and expertise in data, technology, and AI. About the Role As a Process...

At Genpact, we're driven by our relentless pursuit of a world that works better for people. We invite applications for the role of Process Developer, Customer Care.Key ResponsibilitiesSupport one of the Biggest Financial Banks in the World by providing outstanding Customer Service Experience to their existing Clients.Expertly and promptly resolve client...

We are seeking a highly motivated Process Associate - Customer Service to join our team. This role involves supporting one of the biggest financial banks in the world by providing exceptional customer service experience to existing clients.Key ResponsibilitiesResolve client inquiries efficiently and effectively.Provide expert support to customers on various...

OverviewAs a Process Developer, Customer Care, you'll be part of a global team that serves leading enterprises, including Fortune Global 500 companies. With our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI, we're equipped to drive transformation and deliver value to our clients.Your primary...

Process Associate Job Description At Genpact, we are committed to creating a world that works better for people. Our people are driven by our purpose: delivering outcomes that shape the future. We have 125,000+ people across 30+ countries who are passionate about making a difference. About the Role As a Process Associate, you will support one of the world's...

Job SummaryWe're seeking an experienced customer support specialist to join our team as a Process Developer, Customer Care. In this role, you'll be responsible for providing exceptional customer service experience to clients of one of the largest retail stores in the world. You'll work closely with our team to resolve client inquiries at the first point of...

We are seeking a skilled Process Developer to join our team at Genpact. This role will involve supporting one of the Biggest Financial Banks in the World by providing outstanding Customer Service Experience to their existing Clients.Main ResponsibilitiesResolve client inquiries promptly and efficiently at the first point of contact or escalate to appropriate...

Key Responsibilities:Deliver outstanding customer service experiences through prompt and effective resolution of client inquiries.Utilize CRM tools to efficiently resolve customer issues and maintain accurate records.Maintain a high level of product knowledge and stay up-to-date on industry developments.Work effectively in a fast-paced environment with...

Cash Management SpecialistGRC - Siana Gold Project is looking for an experienced Cash Management Specialist to oversee our financial operations.The ideal candidate will have 1-3 years of experience in internal control or internal audit and possess strong knowledge of MS Office applications, basic banking practices, and accounting software.Main duties...