Customer Care Process Specialist

Key ResponsibilitiesAnalyze customer complaints and feedback to identify areas for process improvementDevelop and implement effective solutions to improve customer satisfactionCollaborate with cross-functional teams to ensure seamless execution of process changesMonitor and report on key performance metrics to measure process effectiveness

Job SummaryWe're seeking an experienced customer support specialist to join our team as a Process Developer, Customer Care. In this role, you'll be responsible for providing exceptional customer service experience to clients of one of the largest retail stores in the world. You'll work closely with our team to resolve client inquiries at the first point of...

Role DescriptionWe're inviting applications for the position of Process Developer, Customer Care, where you'll play a vital role in supporting one of the biggest financial banks in the world.Key Responsibilities:Resolve customer inquiries promptly and efficiently.Escalate complex issues to relevant teams for resolution.Service customers on various topics,...

Job DescriptionAt Genpact, we're committed to delivering outcomes that shape the future. Our team of 125,000+ professionals across 30+ countries is driven by a relentless pursuit of a world that works better for people.We're inviting applications for the role of Process Developer, Customer Care. As a key member of our team, you'll provide outstanding...

RequirementsTo succeed as a Process Developer, Customer Care, you'll need to possess excellent communication skills, both written and verbal. You should also have strong problem-solving and decision-making skills, as well as the ability to multitask and work in a fast-paced environment. A high school or senior high school diploma is required, although a...

Job Description - Process Developer (BFS041316)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit...

We are seeking a highly motivated Process Associate - Customer Service to join our team. This role involves supporting one of the biggest financial banks in the world by providing exceptional customer service experience to existing clients.Key ResponsibilitiesResolve client inquiries efficiently and effectively.Provide expert support to customers on various...

Job Description - Process Developer (CPG057293)Process Developer - CPG057293Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our...

At Genpact, we're driven by our relentless pursuit of a world that works better for people. We invite applications for the role of Process Developer, Customer Care.Key ResponsibilitiesSupport one of the Biggest Financial Banks in the World by providing outstanding Customer Service Experience to their existing Clients.Expertly and promptly resolve client...

Job Description - Process Developer (BFS042851)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit...

Job Description - Process Developer (CPG057295)Process Developer - CPG057295Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our...

Job Description - Process Developer (HMS056760)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit...

Job Description - Process Developer (CPG057294)Process Developer - CPG057294Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our...

Job Description - Process Developer (BFS041316)Process Developer - BFS041316Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our...

OverviewAs a Process Developer, Customer Care, you'll be part of a global team that serves leading enterprises, including Fortune Global 500 companies. With our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI, we're equipped to drive transformation and deliver value to our clients.Your primary...

Job OverviewGenpact, a global professional services and solutions firm, is seeking an exceptional individual for the role of Management Trainee - Customer Care. As a key member of our team, you will be responsible for overseeing the performance of a team of customer service representatives, ensuring seamless service delivery and operational excellence.This...

We are seeking a skilled Process Developer to join our team at Genpact. This role will involve supporting one of the Biggest Financial Banks in the World by providing outstanding Customer Service Experience to their existing Clients.Main ResponsibilitiesResolve client inquiries promptly and efficiently at the first point of contact or escalate to appropriate...

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we...

Job Description - Process Associate (HMS056757)Process Associate - HMS056757Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our...

Key Responsibilities:Deliver outstanding customer service experiences through prompt and effective resolution of client inquiries.Utilize CRM tools to efficiently resolve customer issues and maintain accurate records.Maintain a high level of product knowledge and stay up-to-date on industry developments.Work effectively in a fast-paced environment with...