Customer Service Representative

Key ResponsibilitiesAs a Customer Service Representative, you will be responsible for supporting clients by expertly resolving inquiries at the first point of contact or escalating them to the appropriate level for resolution.You will utilize CRM tools and collect/document detailed information while ensuring efficient resolution of customer inquiries using...

Genpact is a global professional services firm that helps businesses transform and improve their operations. We are currently seeking a Customer Service Representative to join our team in providing outstanding service experience to retail clients.Key ResponsibilitiesSupport one of the largest retail stores in the world by resolving customer inquiries...

Genpact is a global professional services firm delivering outcomes that shape the future. We serve leading enterprises, including Fortune Global 500 companies, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.Job DescriptionWe are inviting applications for the role of Customer Service...

Job Overview Genpact is a global professional services firm that delivers outcomes for clients. Our people are driven by curiosity, entrepreneurial agility, and a desire to create lasting value. We serve leading enterprises with deep business knowledge, digital operations services, and expertise in data, technology, and AI. About the Role As a Process...

Job OverviewGenpact, a global professional services and solutions firm, is seeking an exceptional individual for the role of Management Trainee - Customer Care. As a key member of our team, you will be responsible for overseeing the performance of a team of customer service representatives, ensuring seamless service delivery and operational excellence.This...

We are inviting applications for the role of Process Developer, Customer Care. As a key member of our team, you will play a critical role in delivering exceptional customer experiences.About GenpactGenpact is a global professional services firm dedicated to delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our...

Position OverviewWe're seeking a skilled Process Developer to join our team, where you'll support one of the biggest financial banks in the world by providing outstanding customer service experience to their existing clients.Key Responsibilities:Resolve customer inquiries promptly and efficiently.Escalate complex issues to relevant teams for...

Customer Service Representative Job Description Genpact is a global company that provides professional services and solutions. Our goal is to deliver outcomes that shape the future. We have 125,000+ people across 30+ countries who are driven by our purpose: creating a world that works better for people. We serve and transform leading enterprises, including...

Job OverviewWe are seeking a highly motivated and skilled Customer Service Associate to join our team at Genpact. As a key member of our customer service unit, you will be responsible for providing exceptional customer experiences to clients of one of the world's largest financial institutions.

Role DescriptionWe're inviting applications for the position of Process Developer, Customer Care, where you'll play a vital role in supporting one of the biggest financial banks in the world.Key Responsibilities:Resolve customer inquiries promptly and efficiently.Escalate complex issues to relevant teams for resolution.Service customers on various topics,...

Join Genpact, a global leader in professional services, as a Process Developer in Customer Care. We deliver outcomes that shape the future, driven by our employees' curiosity, agility, and desire to create lasting value.We're seeking highly skilled professionals to support one of the world's largest financial banks in delivering outstanding customer...

We are seeking a highly motivated Process Associate - Customer Service to join our team. This role involves supporting one of the biggest financial banks in the world by providing exceptional customer service experience to existing clients.Key ResponsibilitiesResolve client inquiries efficiently and effectively.Provide expert support to customers on various...

About GenpactGenpact is a global professional services and solutions firm that delivers outcomes that shape the future. With over 125,000 employees across 30+ countries, we are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Our purpose is to relentlessly pursue a world that works better for people,...

Genpact is a global leader in professional services, committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. As a Process Developer in Customer Care, you'll play a key role in delivering exceptional customer service experiences.You'll support one of the world's largest financial banks in delivering...

About the RoleWe are looking for a skilled Senior Process Executive to join our team. The successful candidate will have strong technical skills in Service Desk operations, experience in Customer Experience Offerings and Store Operations, and excellent communication and interpersonal skills.The ideal candidate will possess problem-solving abilities,...

We are looking for a highly skilled Customer Experience Expert to join our team at Genpact. In this role, you will be responsible for developing and implementing process improvements to enhance customer experience and drive business results.ResponsibilitiesAnalyze complex customer issues, identify root causes, and develop solutions in collaboration with...

We're looking for a dedicated Financial Services Assistant to join our team! As a Financial Services Assistant, you'll play a key role in supporting one of the largest financial institutions globally.Key ResponsibilitiesRespond to customer inquiries efficiently and accurately.Deliver exceptional customer service across multiple topics, including transaction...

We are seeking a talented individual to join our team as a Process Developer, Customer Care. In this role, you will have the opportunity to deliver exceptional customer experiences and make a meaningful impact.About the RoleThis role involves supporting one of the largest retail stores in the world by providing outstanding customer service experience to...

Job SummaryWe are seeking a Senior Process Executive to play a crucial role in enhancing customer satisfaction and operational efficiency. The ideal candidate will have technical expertise in Service Desk and domain experience in Customer Experience Offerings and Store Operations.This hybrid role involves rotational shifts and does not require travel. As a...

We are seeking a highly skilled Business Process Analyst to join our team at Genpact. As a Business Process Analyst, you will play a critical role in ensuring that our customers receive the highest level of service.ResponsibilitiesProvide consultative support to customers, helping them achieve the best possible resolution to their challenges.Exemplify our...