Customer Service Representative

Genpact is looking for an experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service experience to American consumer credit card customers.Key ResponsibilitiesExpertly and promptly resolve client inquiries at the first point of contact or call out to...

Key ResponsibilitiesAs a Customer Service Representative, you will be responsible for supporting clients by expertly resolving inquiries at the first point of contact or escalating them to the appropriate level for resolution.You will utilize CRM tools and collect/document detailed information while ensuring efficient resolution of customer inquiries using...

At Genpact, we're driven by our relentless pursuit of a world that works better for people. We invite applications for the role of Process Developer, Customer Care.Key ResponsibilitiesSupport one of the Biggest Financial Banks in the World by providing outstanding Customer Service Experience to their existing Clients.Expertly and promptly resolve client...

Job Overview Genpact is a global professional services firm that delivers outcomes for clients. Our people are driven by curiosity, entrepreneurial agility, and a desire to create lasting value. We serve leading enterprises with deep business knowledge, digital operations services, and expertise in data, technology, and AI. About the Role As a Process...

Job OverviewGenpact, a global professional services and solutions firm, is seeking an exceptional individual for the role of Management Trainee - Customer Care. As a key member of our team, you will be responsible for overseeing the performance of a team of customer service representatives, ensuring seamless service delivery and operational excellence.This...

OverviewAs a Process Developer, Customer Care, you'll be part of a global team that serves leading enterprises, including Fortune Global 500 companies. With our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI, we're equipped to drive transformation and deliver value to our clients.Your primary...

Position OverviewWe're seeking a skilled Process Developer to join our team, where you'll support one of the biggest financial banks in the world by providing outstanding customer service experience to their existing clients.Key Responsibilities:Resolve customer inquiries promptly and efficiently.Escalate complex issues to relevant teams for...

Customer Service Representative Job Description Genpact is a global company that provides professional services and solutions. Our goal is to deliver outcomes that shape the future. We have 125,000+ people across 30+ countries who are driven by our purpose: creating a world that works better for people. We serve and transform leading enterprises, including...

Job OverviewWe are seeking a highly motivated and skilled Customer Service Associate to join our team at Genpact. As a key member of our customer service unit, you will be responsible for providing exceptional customer experiences to clients of one of the world's largest financial institutions.

Role DescriptionWe're inviting applications for the position of Process Developer, Customer Care, where you'll play a vital role in supporting one of the biggest financial banks in the world.Key Responsibilities:Resolve customer inquiries promptly and efficiently.Escalate complex issues to relevant teams for resolution.Service customers on various topics,...

We are seeking a highly motivated Process Associate - Customer Service to join our team. This role involves supporting one of the biggest financial banks in the world by providing exceptional customer service experience to existing clients.Key ResponsibilitiesResolve client inquiries efficiently and effectively.Provide expert support to customers on various...

About GenpactGenpact is a global professional services and solutions firm that delivers outcomes that shape the future. With over 125,000 employees across 30+ countries, we are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Our purpose is to relentlessly pursue a world that works better for people,...

We are looking for a highly skilled Customer Experience Expert to join our team at Genpact. In this role, you will be responsible for developing and implementing process improvements to enhance customer experience and drive business results.ResponsibilitiesAnalyze complex customer issues, identify root causes, and develop solutions in collaboration with...

About the RoleThe ideal candidate for this position will possess excellent communication and problem-solving skills, with a strong ability to work independently and as part of a team. You will be responsible for analyzing customer issues, identifying root causes, and developing effective solutions to resolve these issues.

We're looking for a dedicated Financial Services Assistant to join our team! As a Financial Services Assistant, you'll play a key role in supporting one of the largest financial institutions globally.Key ResponsibilitiesRespond to customer inquiries efficiently and accurately.Deliver exceptional customer service across multiple topics, including transaction...

We are seeking a highly skilled Business Process Analyst to join our team at Genpact. As a Business Process Analyst, you will play a critical role in ensuring that our customers receive the highest level of service.ResponsibilitiesProvide consultative support to customers, helping them achieve the best possible resolution to their challenges.Exemplify our...

Process Associate Job Description At Genpact, we are committed to creating a world that works better for people. Our people are driven by our purpose: delivering outcomes that shape the future. We have 125,000+ people across 30+ countries who are passionate about making a difference. About the Role As a Process Associate, you will support one of the world's...

About the RoleThe Process Associate will be responsible for delivering high-quality customer support and contributing to business growth. This role requires strong communication skills, attention to detail, and ability to work in a fast-paced environment.Key TasksSupport customers through various channels, ensuring timely and effective resolution of...

About GenpactAs a global professional services and solutions firm, Genpact helps leading companies deliver outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.We operate in over 35 countries, serving and transforming leading...

RequirementsTo succeed as a Process Developer, Customer Care, you'll need to possess excellent communication skills, both written and verbal. You should also have strong problem-solving and decision-making skills, as well as the ability to multitask and work in a fast-paced environment. A high school or senior high school diploma is required, although a...