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Process Support Specialist

2 weeks ago


Surigao City, Caraga, Philippines Genpact Full time

Key Responsibilities:

  • Deliver outstanding customer service experiences through prompt and effective resolution of client inquiries.
  • Utilize CRM tools to efficiently resolve customer issues and maintain accurate records.
  • Maintain a high level of product knowledge and stay up-to-date on industry developments.
  • Work effectively in a fast-paced environment with multiple priorities and deadlines.