Customer Service Representative

As a Business Process Developer in Customer Care, you will play a vital role in providing exceptional customer experiences for a major financial institution's clients.Responsibilities and ExpectationsYou will support one of the biggest financial banks in the world by providing top-notch customer service.You will expertly and promptly resolve client inquiries...

As a Process Developer at Genpact, you will play a crucial role in shaping the future of our clients' businesses. This dynamic position requires an individual with excellent problem-solving skills, attention to detail, and a passion for delivering exceptional customer experiences.Responsibilities:Support one of the largest retail stores worldwide by...

OverviewAs a Process Developer, Customer Care, you'll be part of a global team that serves leading enterprises, including Fortune Global 500 companies. With our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI, we're equipped to drive transformation and deliver value to our clients.Your primary...

Responsibilities:Provide exceptional customer service experience to clients of one of the largest retail stores in the world.Utilize CRM tools to efficiently resolve customer issues.The ideal candidate will possess excellent data entry skills, be detail-oriented, and have strong communication skills.

We are looking for a Sales Consultant/Cashier to be part of our sales team at Power Mac Center.This role involves processing payments, handling customer inquiries, and providing product information to customers.The successful candidate will have excellent communication and problem-solving skills, as well as the ability to work independently in a dynamic...

Job DescriptionWe are seeking a motivated Customer Service Development Associate to join our team at Genpact. In this role, you will be responsible for developing and improving customer service processes and providing exceptional customer service to clients.Key ResponsibilitiesDevelop and maintain strong relationships with internal stakeholders to understand...

About GenpactGenpact is an Equal Opportunity Employer committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. We deliver outcomes that shape the future through our global presence, innovative approaches, and commitment to excellence.Job DescriptionThis is a unique...

About This OpportunityGenpact is a global professional services and solutions firm delivering outcomes that shape the future. As a Senior Manager, you will play a key role in driving operational excellence and leading a high-performing team.Main ResponsibilitiesDirect and plan team activities, including coaching, mentoring, and developing team...

Genpact is a global professional services firm that delivers outcomes to shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform...

Genpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.We are currently seeking a Manager of Client Engagement to join our team. In this role, you will be...

SkillsetWe are looking for a talented Process Associate, Customer Service, who can bring their exceptional customer service skills to our team. This is a fantastic opportunity to learn and grow while working in a fast-paced and dynamic environment.Key ResponsibilitiesSupport one of the biggest financial banks in the world by providing excellent customer...

About the RoleThe ideal candidate for this position will possess excellent communication and problem-solving skills, with a strong ability to work independently and as part of a team. You will be responsible for analyzing customer issues, identifying root causes, and developing effective solutions to resolve these issues.

About the RoleThis is a unique opportunity to join our team as a Senior Process Executive. The ideal candidate will possess strong technical skills in Service Desk operations and have experience in Customer Experience Offerings and Store Operations.The role involves rotational shifts and does not require travel. You will play a crucial role in enhancing...

The Operations Support Professional will play a key role in supporting one of the biggest financial banks in the world by providing top-notch customer service experiences for their existing clients.Key Responsibilities and ExpectationsThe successful candidate will provide exceptional customer service experience to existing clients.The individual will...

Job SummaryWe are seeking a highly skilled Senior Process Executive to join our team. The ideal candidate will have technical expertise in Service Desk and domain experience in Customer Experience Offerings and Store Operations.This hybrid role involves rotational shifts and does not require travel. The candidate will play a crucial role in enhancing...

We are seeking a talented leader to join our customer care team as an Operations Manager. In this role, you will be responsible for leading a team of supervisors to ensure SLA delivery and provide coaching, call monitoring, and issue disciplinary actions as needed.Key ResponsibilitiesYou will direct the day-to-day functions of assigned staff, including...

At Genpact, we're committed to transforming leading enterprises through innovative solutions and exceptional customer service. As a Process Developer, you'll have the opportunity to drive business outcomes, improve processes, and make a meaningful impact on our clients' success.Responsibilities:Collaborate with cross-functional teams to analyze customer...

Position SummaryWe are seeking an experienced professional to join our team as a key player in driving PepsiCo's Route-to-Market strategy by evaluating area potential, recruiting new high-potential accounts, and fostering account growth within your designated territory.Main ObjectivesDiscover and Secure New Retail Partnerships - Analyze market trends and...

Role OverviewAs a key member of our team, you will be responsible for developing and implementing PepsiCo's Route-to-Market strategy by analyzing area potential, identifying new high-potential accounts, and expanding existing ones within your designated territory.Main AccountabilitiesFind and Acquire New Retail Partners - Research and analyze market data to...

At Genpact, we are committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.We are currently seeking a Team Lead for Customer Service to join our team. In this role, you will be responsible for leading a team of collectors, ensuring SLA delivery, and providing coaching and guidance to your team...