Customer Experience Expert
1 week ago
We are looking for a highly skilled Customer Experience Expert to join our team at Genpact. In this role, you will be responsible for developing and implementing process improvements to enhance customer experience and drive business results.
Responsibilities- Analyze complex customer issues, identify root causes, and develop solutions in collaboration with other teams.
- Develop and implement process improvements to enhance customer experience and drive business results.
- Provide consultative support to customers, helping them achieve the best possible resolution to their challenges.
To succeed in this role, you will need strong problem-solving and analytical skills, with the ability to prioritize and manage multiple tasks simultaneously.
Key qualifications and skills- High school education or above.
- Strong understanding of social media products and services.
- Excellent customer service skills.
- Strong problem-solving and analytical skills.
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Outbound Customer Experience Specialist
5 days ago
Surigao City, Caraga, Philippines Genpact Full timeCustomer Service Representative Job Description Genpact is a global company that provides professional services and solutions. Our goal is to deliver outcomes that shape the future. We have 125,000+ people across 30+ countries who are driven by our purpose: creating a world that works better for people. We serve and transform leading enterprises, including...
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Process Expert Associate
1 day ago
Surigao City, Caraga, Philippines Genpact Full timeWe are seeking a skilled Process Expert Associate to join our team at Genpact. In this role, you will be responsible for providing outstanding customer service experience to American consumer credit card customers.Key QualificationsAt least High School/Senior High School graduate; College graduate is preferred.Able to demonstrate understanding and improve...
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Customer Service Leadership Position
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Surigao City, Caraga, Philippines Genpact Full timeJob OverviewGenpact, a global professional services and solutions firm, is seeking an exceptional individual for the role of Management Trainee - Customer Care. As a key member of our team, you will be responsible for overseeing the performance of a team of customer service representatives, ensuring seamless service delivery and operational excellence.This...
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Process Associate
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Surigao City, Caraga, Philippines Genpact Full timeWe are seeking a highly motivated Process Associate - Customer Service to join our team. This role involves supporting one of the biggest financial banks in the world by providing exceptional customer service experience to existing clients.Key ResponsibilitiesResolve client inquiries efficiently and effectively.Provide expert support to customers on various...
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Customer Service Expert
1 day ago
Surigao City, Caraga, Philippines Genpact Full timeAbout the RoleThe ideal candidate for this position will possess excellent communication and problem-solving skills, with a strong ability to work independently and as part of a team. You will be responsible for analyzing customer issues, identifying root causes, and developing effective solutions to resolve these issues.
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Customer Service Associate
5 days ago
Surigao City, Caraga, Philippines Genpact Full timeJob OverviewWe are seeking a highly motivated and skilled Customer Service Associate to join our team at Genpact. As a key member of our customer service unit, you will be responsible for providing exceptional customer experiences to clients of one of the world's largest financial institutions.
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Customer Service Representative
1 day ago
Surigao City, Caraga, Philippines Genpact Full timeGenpact is looking for an experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service experience to American consumer credit card customers.Key ResponsibilitiesExpertly and promptly resolve client inquiries at the first point of contact or call out to...
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Customer Service Representative
5 days ago
Surigao City, Caraga, Philippines Genpact Full timeGenpact is a global professional services firm delivering outcomes that shape the future. We serve leading enterprises, including Fortune Global 500 companies, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.Job DescriptionWe are inviting applications for the role of Customer Service...
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Customer Service Representative
5 days ago
Surigao City, Caraga, Philippines Genpact Full timeJob Overview Genpact is a global professional services firm that delivers outcomes for clients. Our people are driven by curiosity, entrepreneurial agility, and a desire to create lasting value. We serve leading enterprises with deep business knowledge, digital operations services, and expertise in data, technology, and AI. About the Role As a Process...
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Customer Service Representative
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Surigao City, Caraga, Philippines Genpact Full timeAt Genpact, we're driven by our relentless pursuit of a world that works better for people. We invite applications for the role of Process Developer, Customer Care.Key ResponsibilitiesSupport one of the Biggest Financial Banks in the World by providing outstanding Customer Service Experience to their existing Clients.Expertly and promptly resolve client...
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Customer Service Representative Wanted
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Genpact Customer Support Position
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Quality Assurance Analyst
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Seeking Experienced Customer Support Specialist
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Digital Solutions Developer
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Retail Health Expert
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Surigao City, Caraga, Philippines Watsons Personal Care Stores (Philippines), Inc. Full time**Role and Responsibilities**Supervise pharmacy operations, focusing on profitability, professional services, ROS compliance, and customer service.Act as pharmacist-in-charge, point of contact for regulatory matters, and train Pharmacy Assistants/Associates.Monitor sales performance, recommend action plans, and ensure consistent execution of Brand of Service...
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Language Support Expert
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Surigao City, Caraga, Philippines Genpact Full timeGenpact is a global professional services firm that delivers innovative solutions to shape the future. Our talented teams across 30+ countries are driven by our curiosity, agility, and desire to create lasting value for clients.We are inviting applications for the role of Consultant, Japanese Translator. As a key member of our team, you will be responsible...
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Organizational Efficiency Expert
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Chemical Analysis Expert
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Mineral Exploration Expert Job
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