IT Service Desk Training and Development Specialist
22 hours ago
We are seeking a highly skilled IT Service Desk Trainer Lead to join our team at Nityo Infotech. As an IT Service Desk Trainer Lead, you will be responsible for training and developing the skills of our service desk team members to ensure they can provide excellent customer service.
The ideal candidate will have a strong background in information technology, business, or a related field, with at least 2 years of college education. They should also have at least 1 year of call center experience and a leadership role is preferred. Additionally, experience with call monitoring systems, CISCO Finesse, Calabrio, and ServiceNow ITSM is desired.
Our company offers a competitive salary package that includes a gross salary of up to PHP 45,000 per month. You will work in a hybrid setting with a minimum of 10 days onsite per month in BGC Taguig. The schedule is shifting, which means you will need to be flexible and available to work various shifts.
This role is ideal for those who enjoy teaching and developing others' skills. If you are passionate about IT and have experience in leading teams, we encourage you to apply for this exciting opportunity.
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