IT Service Desk Training and Development Specialist

22 hours ago


Taguig, National Capital Region, Philippines Nityo Infotech Full time

We are seeking a highly skilled IT Service Desk Trainer Lead to join our team at Nityo Infotech. As an IT Service Desk Trainer Lead, you will be responsible for training and developing the skills of our service desk team members to ensure they can provide excellent customer service.

The ideal candidate will have a strong background in information technology, business, or a related field, with at least 2 years of college education. They should also have at least 1 year of call center experience and a leadership role is preferred. Additionally, experience with call monitoring systems, CISCO Finesse, Calabrio, and ServiceNow ITSM is desired.

Our company offers a competitive salary package that includes a gross salary of up to PHP 45,000 per month. You will work in a hybrid setting with a minimum of 10 days onsite per month in BGC Taguig. The schedule is shifting, which means you will need to be flexible and available to work various shifts.

This role is ideal for those who enjoy teaching and developing others' skills. If you are passionate about IT and have experience in leading teams, we encourage you to apply for this exciting opportunity.



  • Taguig, National Capital Region, Philippines Nityo Infotech Full time

    We are seeking a highly skilled Service Desk Training Specialist to join our team at Nityo Infotech. As a key member of our training department, you will play a crucial role in designing and delivering comprehensive training programs for our service desk agents.The ideal candidate will possess a Bachelor's degree in Information Technology or a related field,...


  • Taguig, National Capital Region, Philippines Nityo Infotech Full time

    Job DescriptionNityo Infotech is a leading technology company seeking talented individuals to join our team as IT Service Desk Trainers/Leads. We are looking for passionate professionals who can effectively train and lead our service desk team.Key Responsibilities:Develop and implement training programs for the service desk teamProvide guidance and support...

  • IT Support Specialist

    3 weeks ago


    Taguig, National Capital Region, Philippines IT By Design Full time

    Job Title: IT Support SpecialistWe are seeking a skilled and experienced IT professional to join our team at IT By Design. This role focuses on providing top-notch technical support to our clients, ensuring their networks and systems run smoothly.About the RoleAs an IT Support Specialist, you will be responsible for monitoring networks, troubleshooting IT...


  • Taguig, National Capital Region, Philippines Strategic Networks Inc. Full time

    About Strategic Networks Inc.Strategic Networks Inc. is a leading provider of innovative IT solutions, committed to delivering exceptional service and support to our customers.Job Title: IT Service Desk SpecialistEstimated Salary: $65,000 - $85,000 per yearJob DescriptionWe are seeking a highly skilled IT Service Desk Specialist to join our team. As the...


  • Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    Nityo Infotech Services Philippines seeks a seasoned Training and Quality Specialist to join their team.Job OverviewThe ideal candidate will have expertise in training, quality assurance, and leadership. This role is responsible for delivering high-quality training programs, developing training materials, and conducting regular training sessions.Key...


  • Taguig, National Capital Region, Philippines Nityo Infotech Full time

    Nityo Infotech is a dynamic and fast-growing organization with a strong commitment to delivering exceptional IT services. We are currently seeking a skilled Service Desk Analyst to join our team.About the RoleThis role offers a unique opportunity for an individual to leverage their technical expertise, problem-solving skills, and excellent communication...


  • Taguig, National Capital Region, Philippines Nityo Infotech Full time

    Job OverviewNityo Infotech is seeking a highly skilled IT Service Desk Trainer Lead to join our team.Key Responsibilities:Provide training and support to service desk teamsAbout You:We are looking for individuals with 2 or more years of college in Information Technology, Business, or related field. At least 1 year of Call Center experience is required, while...


  • Taguig, National Capital Region, Philippines Eteam Workforce Private Corporation Full time

    Job SummaryWe are seeking a highly skilled Technical Support Specialist to join our IT Service Desk team at Eteam Workforce Private Corporation. This role involves providing exceptional user support via various channels, tracking and resolving incidents, and maintaining a high level of customer service.Key Responsibilities:Provide technical support to users...


  • Taguig, National Capital Region, Philippines Strategic Networks Inc. Full time

    Strategic Networks Inc.Job Title: IT Service DeskAs an IT Service Desk Agent, you will serve as the first point of contact for resolving IT system related issues. Your goal will be to achieve first-call resolution, escalating issues to second-line support when necessary.Key ResponsibilitiesIT System Problem Handling and Resolution: Respond to or resolve IT...

  • Help Desk Specialist

    3 weeks ago


    Taguig, National Capital Region, Philippines RecruiterPH Full time

    Job Description:In this role as a Help Desk Specialist at RecruiterPH, you will be the primary point of contact for customers seeking technical assistance. This is an excellent opportunity to build your skills and knowledge in resolving complex technical issues while providing exceptional customer service.Responsibilities:• Resolve technical issues by...

  • Training Specialist

    3 weeks ago


    Taguig, National Capital Region, Philippines Dencom Consultancy and Manpower Services Full time

    Job Title: Training Specialist - HealthcareWe are seeking a highly skilled and experienced Training Specialist to join our team at Dencom Consultancy and Manpower Services.


  • Taguig, National Capital Region, Philippines Nityo Infotech Full time

    About Nityo InfotechWe are a leading provider of IT services and solutions. Our team is dedicated to delivering high-quality support to our customers.Job SummaryWe are seeking a skilled IT Service Desk Trainer/Lead to join our team. As a key member of our training team, you will be responsible for developing and delivering training programs for our IT...


  • Taguig, National Capital Region, Philippines TASQ Staffing Solutions Full time

    **About TASQ Staffing Solutions**At TASQ Staffing Solutions, we are always on the lookout for talented individuals to join our team as Training Development Specialists. As a Training Development Specialist, you will play a crucial role in shaping the future of our company by developing and implementing training programs that enhance the skills and knowledge...

  • Help Desk Specialist

    4 weeks ago


    Taguig, National Capital Region, Philippines Neks Job Philippines Full time

    We are seeking a highly skilled Help Desk Specialist to join our team at Neks Job Philippines.Job SummaryThis role involves providing exceptional customer service by responding to incoming calls, resolving customer complaints, and addressing product-related inquiries. As a Help Desk Specialist, you will play a critical part in ensuring customer satisfaction...

  • Help Desk Specialist

    2 months ago


    Taguig, National Capital Region, Philippines Nityo Infotech Full time

    Job Title: Service Desk AnalystWe are seeking a highly skilled and experienced Service Desk Analyst to join our team at Nityo Infotech.Key Responsibilities:Provide exceptional customer service and support to internal and external customers via phone, email, and chat.Respond to and resolve technical issues in a timely and efficient manner.Collaborate with...

  • IT Support Specialist

    4 weeks ago


    Taguig, National Capital Region, Philippines IT By Design Full time

    We are seeking an IT professional to join our team at IT By Design as a Helpdesk Analyst. This role focuses on providing top-notch support services for our clients, ensuring seamless operation of their networks and resolving technical issues efficiently.Salary: ₱350,000 - ₱500,000 per annum, depending on experience.Job Description:This role involves...


  • Taguig, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

    About Nityo Infotech Services PhilippinesWe are a leading IT solutions provider seeking a highly skilled Technical Trainer to join our team.Job SummaryThe ideal candidate will possess excellent communication skills, be proficient in MS Office Suite, and have experience working in a service desk or support center environment. A strong focus on team dynamics...


  • Taguig, National Capital Region, Philippines Nityo Infotech Full time

    Job Title: IT Service Desk Trainer/LeadLocation: BGC TaguigSchedule: ShiftingSet-Up: HybridSalary: 45,000 PHPNityo Infotech is seeking a skilled IT Service Desk Trainer/Lead to join our team. The ideal candidate will have a passion for technology and leadership, with a strong background in Information Technology, Business, or a related field.Key...


  • Taguig, National Capital Region, Philippines RecruiterPH Full time

    We are RecruiterPH, a leading recruitment agency in the Philippines, and we are seeking a highly skilled Trainer/Training Specialist to join our team. As a Trainer/Training Specialist, you will play a critical role in ensuring that our trainees receive high-quality training and assessments.About the RoleThe ideal candidate will have a graduate/postgraduate...


  • Taguig, National Capital Region, Philippines Nityo Infotech Full time

    We are seeking an experienced IT Service Desk Trainer to join our team at Nityo Infotech in Manila, Philippines. This role is perfect for someone with a passion for technology and leadership.Key ResponsibilitiesDesign and deliver training programs for new hires, focusing on call center or service desk environmentsCreate engaging training materials using...