IT Service Desk Training and Leadership Position

7 days ago


Taguig, National Capital Region, Philippines Nityo Infotech Full time
Job Description

Nityo Infotech is a leading technology company seeking talented individuals to join our team as IT Service Desk Trainers/Leads. We are looking for passionate professionals who can effectively train and lead our service desk team.

Key Responsibilities:
  • Develop and implement training programs for the service desk team
  • Provide guidance and support to team members to ensure they have the necessary skills and knowledge to perform their job duties
  • Lead by example and demonstrate excellent leadership skills
Requirements:
  • Bachelor's degree in Information Technology or related field
  • Minimum 1-2 years of call center experience, with a focus on customer service and technical support
  • Experience in a leadership role, preferred but not required
Benefits:
  • Competitive salary: 45,000 PHP per month
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment

We offer a hybrid set-up, allowing you to balance your work and personal life. If you are a motivated and dedicated individual who is passionate about technology and leadership, we encourage you to apply.



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