Customer Service Leadership Position
7 days ago
Genpact, a global professional services and solutions firm, is seeking an exceptional individual for the role of Management Trainee - Customer Care. As a key member of our team, you will be responsible for overseeing the performance of a team of customer service representatives, ensuring seamless service delivery and operational excellence.
This leadership position demands strong communication and interpersonal skills, along with the ability to make quick decisions and resolve issues effectively. You will work closely with clients, fostering effective working relationships and driving customer-centricity across the organization.
Key responsibilities include managing floor coverage, providing coaching and development opportunities to team members, administering day-to-day schedules and attendance, and acting as a subject matter expert on process and procedure.
If you possess proven leadership skills, a passion for customer service, and the ability to drive results in a fast-paced environment, we encourage you to apply for this exciting opportunity.
-
Leadership Position
5 days ago
Surigao City, Caraga, Philippines ACE HARDWARE PHILIPPINES INC. Full timeJob Description:We are looking for a seasoned professional with strong leadership skills to manage our team effectively. The ideal candidate should possess excellent communication and interpersonal skills to motivate and direct the team towards achieving sales targets.- Sales-oriented mindset with a focus on customer satisfaction.- Extensive retail...
-
Customer Service Leader
1 day ago
Surigao City, Caraga, Philippines Genpact Full timeAbout This OpportunityGenpact is a global professional services and solutions firm delivering outcomes that shape the future. As a Senior Manager, you will play a key role in driving operational excellence and leading a high-performing team.Main ResponsibilitiesDirect and plan team activities, including coaching, mentoring, and developing team...
-
Customer Service Specialist
7 days ago
Surigao City, Caraga, Philippines Genpact Full timeRole DescriptionWe're inviting applications for the position of Process Developer, Customer Care, where you'll play a vital role in supporting one of the biggest financial banks in the world.Key Responsibilities:Resolve customer inquiries promptly and efficiently.Escalate complex issues to relevant teams for resolution.Service customers on various topics,...
-
Customer Service Representative
3 days ago
Surigao City, Caraga, Philippines Genpact Full timeGenpact is looking for an experienced Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service experience to American consumer credit card customers.Key ResponsibilitiesExpertly and promptly resolve client inquiries at the first point of contact or call out to...
-
Customer Service Associate
7 days ago
Surigao City, Caraga, Philippines Genpact Full timeJob OverviewWe are seeking a highly motivated and skilled Customer Service Associate to join our team at Genpact. As a key member of our customer service unit, you will be responsible for providing exceptional customer experiences to clients of one of the world's largest financial institutions.
-
Customer Service Representative
7 days ago
Surigao City, Caraga, Philippines Genpact Full timeGenpact is a global professional services firm delivering outcomes that shape the future. We serve leading enterprises, including Fortune Global 500 companies, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.Job DescriptionWe are inviting applications for the role of Customer Service...
-
Customer Service Representative
7 days ago
Surigao City, Caraga, Philippines Genpact Full timeAt Genpact, we're driven by our relentless pursuit of a world that works better for people. We invite applications for the role of Process Developer, Customer Care.Key ResponsibilitiesSupport one of the Biggest Financial Banks in the World by providing outstanding Customer Service Experience to their existing Clients.Expertly and promptly resolve client...
-
Customer Service Representative
7 days ago
Surigao City, Caraga, Philippines Genpact Full timeJob Overview Genpact is a global professional services firm that delivers outcomes for clients. Our people are driven by curiosity, entrepreneurial agility, and a desire to create lasting value. We serve leading enterprises with deep business knowledge, digital operations services, and expertise in data, technology, and AI. About the Role As a Process...
-
Genpact Customer Support Position
7 days ago
Surigao City, Caraga, Philippines Genpact Full timeProcess Associate Job Description At Genpact, we are committed to creating a world that works better for people. Our people are driven by our purpose: delivering outcomes that shape the future. We have 125,000+ people across 30+ countries who are passionate about making a difference. About the Role As a Process Associate, you will support one of the world's...
-
Customer Service Representative
7 days ago
Surigao City, Caraga, Philippines Genpact Full timeKey ResponsibilitiesAs a Customer Service Representative, you will be responsible for supporting clients by expertly resolving inquiries at the first point of contact or escalating them to the appropriate level for resolution.You will utilize CRM tools and collect/document detailed information while ensuring efficient resolution of customer inquiries using...
-
Process Associate
7 days ago
Surigao City, Caraga, Philippines Genpact Full timeWe are seeking a highly motivated Process Associate - Customer Service to join our team. This role involves supporting one of the biggest financial banks in the world by providing exceptional customer service experience to existing clients.Key ResponsibilitiesResolve client inquiries efficiently and effectively.Provide expert support to customers on various...
-
Customer Service Representative Wanted
3 days ago
Surigao City, Caraga, Philippines Genpact Full timeOverviewAs a Process Developer, Customer Care, you'll be part of a global team that serves leading enterprises, including Fortune Global 500 companies. With our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI, we're equipped to drive transformation and deliver value to our clients.Your primary...
-
Customer Service Expert
3 days ago
Surigao City, Caraga, Philippines Genpact Full timeAbout the RoleThe ideal candidate for this position will possess excellent communication and problem-solving skills, with a strong ability to work independently and as part of a team. You will be responsible for analyzing customer issues, identifying root causes, and developing effective solutions to resolve these issues.
-
Financial Services Representative
7 days ago
Surigao City, Caraga, Philippines Genpact Full timePosition OverviewWe're seeking a skilled Process Developer to join our team, where you'll support one of the biggest financial banks in the world by providing outstanding customer service experience to their existing clients.Key Responsibilities:Resolve customer inquiries promptly and efficiently.Escalate complex issues to relevant teams for...
-
Restaurant Leader
14 hours ago
Surigao City, Caraga, Philippines Sweet Basil Food Trading Inc Full timeAbout the TeamSweet Basil Food Trading Inc is a dynamic and growing company, committed to delivering exceptional dining experiences to our customers. We are seeking a skilled Restaurant Leader to join our team.The RoleWe are looking for a talented Restaurant Leader to oversee the overall performance of our restaurant. The ideal candidate will have a strong...
-
Process Developer Position Open
3 days ago
Surigao City, Caraga, Philippines Genpact Full timeJob DescriptionAt Genpact, we're committed to delivering outcomes that shape the future. Our team of 125,000+ professionals across 30+ countries is driven by a relentless pursuit of a world that works better for people.We're inviting applications for the role of Process Developer, Customer Care. As a key member of our team, you'll provide outstanding...
-
Kitchen Manager
14 hours ago
Surigao City, Caraga, Philippines Sweet Basil Food Trading Inc Full timeAbout UsSweet Basil Food Trading Inc is a leading provider of quality food services. We are committed to delivering exceptional dining experiences to our customers.The RoleWe are seeking a skilled Kitchen Manager to oversee our kitchen operations. The ideal candidate will have a strong background in culinary arts, excellent leadership skills, and the ability...
-
Financial Services Assistant
7 days ago
Surigao City, Caraga, Philippines Genpact Full timeWe're looking for a dedicated Financial Services Assistant to join our team! As a Financial Services Assistant, you'll play a key role in supporting one of the largest financial institutions globally.Key ResponsibilitiesRespond to customer inquiries efficiently and accurately.Deliver exceptional customer service across multiple topics, including transaction...
-
Executive Chef
14 hours ago
Surigao City, Caraga, Philippines Sweet Basil Food Trading Inc Full timeAbout the PositionSweet Basil Food Trading Inc is seeking an exceptional Executive Chef to lead our kitchen operations. As a key member of our team, you will be responsible for organizing and overseeing the daily activities in the kitchen.Main ResponsibilitiesDevelop and implement menu plans that cater to customer preferences.Maintain high-quality standards...
-
Automotive Operations Manager
1 day ago
Surigao City, Caraga, Philippines Sakura Autoworld Inc. Full timeSakura Autoworld Inc. is the largest authorized dealer of Suzuki automobiles in the Philippines.We have branches located across the country, providing a wide range of services to our customers.As a Branch Manager at Sakura Autoworld Inc., you will be responsible for the overall activities of the branch and managing the sales, service, and operations of...