Business Process Analyst
1 week ago
We are seeking a highly skilled Business Process Analyst to join our team at Genpact. As a Business Process Analyst, you will play a critical role in ensuring that our customers receive the highest level of service.
Responsibilities- Provide consultative support to customers, helping them achieve the best possible resolution to their challenges.
- Exemplify our brand by demonstrating exceptional customer service skills, including effective communication and empathy with customers.
- Investigate complex customer issues, identify root causes, and develop solutions in collaboration with other teams.
To succeed in this role, you will need strong problem-solving and analytical skills, with the ability to prioritize and manage multiple tasks simultaneously.
Key qualifications and skills- High school education or above.
- Strong understanding of social media products and services.
- Excellent customer service skills.
- Strong problem-solving and analytical skills.
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Business Analyst
1 day ago
Surigao City, Caraga, Philippines Genpact Full timeJob OverviewWe are seeking a highly motivated Business Analyst - Process Optimization to join our team at Genpact. As a key member of our operations team, you will play a critical role in improving the efficiency and effectiveness of our customer service processes.
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Process Quality Analyst
5 days ago
Surigao City, Caraga, Philippines Genpact Full timeRequirements and QualificationsTo succeed as a Process Quality Analyst, you must have a strong ability to multi-task, perform in a fast-paced environment, and demonstrate attention to detail.High school/Senior High School graduates are accepted, while College graduates are preferred.
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Consultant - AI / Business Analyst-ITO089004
3 days ago
Surigao City, Caraga, Philippines Genpact Full timeJob Description - Consultant - AI / Business Analyst (ITO089004)Consultant - AI / Business Analyst - ITO089004Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value...
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Business Analyst
1 day ago
Surigao City, Caraga, Philippines Genpact Full timeAs a Business Analyst at Genpact, you will have the opportunity to work with one of the biggest financial banks in the world, providing exceptional customer service experiences to their existing clients.Key ResponsibilitiesSupport customers through prompt and expertly resolving their inquiries at the first point of contact or escalating to the appropriate...
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Business Process Associate
5 days ago
Surigao City, Caraga, Philippines Genpact Full timeJob OverviewGenpact is a global professional services and solutions firm dedicated to delivering outcomes that shape the future.We are seeking a highly skilled Business Process Associate to join our team in providing outstanding customer service experience to clients of one of the biggest financial banks in the world.
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Business Intelligence Specialist
5 days ago
Surigao City, Caraga, Philippines Genpact Full timeAbout the RoleAs a Technical Associate, Research Analyst at Genpact, you will play a crucial part in driving sales intelligence research and data analytics. This role involves understanding business objectives, designing research approaches, and collecting data on prospective customers.Main Responsibilities:Develop research strategies to uncover valuable...
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Technical Associate
5 days ago
Surigao City, Caraga, Philippines Genpact Full timeJob Description - Technical Associate - Research Analyst (ITO087383)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose –...
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Research Data Analyst
5 days ago
Surigao City, Caraga, Philippines Genpact Full timeJob DescriptionGenpact is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients.We invite applications for the role of Technical Associate, Research Analyst. In this...
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Text Prompt Engineer for AI Applications
3 days ago
Surigao City, Caraga, Philippines Genpact Full timeBusiness Analyst - AI/ITO089004In this pivotal role, you will serve as a Business Analyst - AI/ITO089004, focusing on the design, analysis, and refinement of text prompts for AI applications. Your strong analytical skills and experience in data analysis will enable you to optimize the AI prompt generation process and deliver quality results.
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Process Developer
5 days ago
Surigao City, Caraga, Philippines Genpact Full timeJob Description - Process Developer (BFS041316)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit...
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Process Optimization Specialist
1 week ago
Surigao City, Caraga, Philippines Genpact Full timeAs a Process Optimization Specialist at Genpact, you will play a key role in driving process improvements across our organization. This role requires strong analytical and problem-solving skills, with the ability to communicate effectively with both technical and non-technical stakeholders.ResponsibilitiesDevelop and implement process improvements to enhance...
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Process Developer-HMS056759
1 week ago
Surigao City, Caraga, Philippines Genpact Full timeJob Description - Process Developer (HMS056759)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit...
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Process Developer-CPG057293
1 week ago
Surigao City, Caraga, Philippines Genpact Full timeJob Description - Process Developer (CPG057293)Process Developer - CPG057293Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our...
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Process Improvement Associate
5 days ago
Surigao City, Caraga, Philippines Genpact Full timeJob SummaryWe are seeking a highly skilled Process Associate to join our team. The successful candidate will be responsible for delivering exceptional customer support and contributing to business growth. Key qualifications include:Key QualificationsExperience or certification in digital marketing, eCommerce, B2B/B2C sales, or related fields.Strong...
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Process Developer-CPG057295
1 week ago
Surigao City, Caraga, Philippines Genpact Full timeJob Description - Process Developer (CPG057295)Process Developer - CPG057295Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our...
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Process Associate-HMS056757
5 days ago
Surigao City, Caraga, Philippines Genpact Full timeJob Description - Process Associate (HMS056757)Process Associate - HMS056757Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our...
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Process Developer-BFS041316
5 days ago
Surigao City, Caraga, Philippines Genpact Full timeJob Description - Process Developer (BFS041316)Process Developer - BFS041316Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our...
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Process Developer-CPG057294
2 weeks ago
Surigao City, Caraga, Philippines Genpact Full timeJob Description - Process Developer (CPG057294)Process Developer - CPG057294Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our...
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Artificial Intelligence Business Analyst
3 days ago
Surigao City, Caraga, Philippines Genpact Full timeJob OverviewA dynamic opportunity awaits a skilled AI and Data Specialist to join our team at Genpact. In this role, you will be responsible for designing and analyzing text prompts for various applications to drive optimal output from model-driven AI systems. Your collaboration with cross-functional teams and clients will ensure seamless gathering of...
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Process Developer-BFS042851
2 weeks ago
Surigao City, Caraga, Philippines Genpact Full timeJob Description - Process Developer (BFS042851)Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit...