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Customer Experience Specialist

2 weeks ago


Surigao City, Caraga, Philippines Cognizant Full time
About the Role

We are looking for a skilled Senior Process Executive to join our team. The successful candidate will have strong technical skills in Service Desk operations, experience in Customer Experience Offerings and Store Operations, and excellent communication and interpersonal skills.

The ideal candidate will possess problem-solving abilities, attention to detail, and a willingness to work in rotational shifts. You will also demonstrate a customer-centric approach and a commitment to delivering exceptional service.

In this role, you will have the opportunity to make a significant impact on customer satisfaction and operational efficiency. If you are a motivated and organized individual with a passion for delivering exceptional customer experiences, we encourage you to apply.