Technical Support Office Specialist

1 week ago


Makati City, National Capital Region, Philippines Hunter's Hub, Inc. Full time

Company Overview

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Hunter's Hub, Inc. is a dynamic and innovative company that provides top-notch services to its clients.

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Salary

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The estimated salary for this position is $60,000 - $80,000 per annum, depending on experience.

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Job Description

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We are seeking a highly skilled Technical Support Office Specialist to join our team. The successful candidate will be responsible for providing technical support for the Chinabank mobile application, troubleshooting and resolving technical issues, coordinating with various stakeholders, and ensuring a high level of customer satisfaction.

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Required Skills and Qualifications

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To be successful in this role, you will need:

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  • At least 3 years of experience in technical support, with a focus on mobile applications or digital banking;">
  • Strong knowledge of ticketing systems, problem management, and incident resolution processes;">
  • Experience working with technology partners and cross-functional teams;">
  • Excellent communication, analytical, and problem-solving skills;">
  • Ability to manage multiple priorities and work effectively under pressure.">
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Benefits

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As a member of our team, you can expect:

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  • A competitive salary range of $60,000 - $80,000 per annum;">
  • A comprehensive benefits package, including medical, dental, and vision coverage;">
  • A generous PTO policy, allowing you to recharge and relax;">
  • Ongoing training and development opportunities to help you grow in your career.">
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Others

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We are an equal opportunities employer and welcome applications from diverse candidates. If you are passionate about delivering exceptional customer service and have a strong technical background, we encourage you to apply.



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