Workforce Management Capacity Strategist

About the Role:We are seeking a highly skilled Workforce Management Capacity Strategist to join our team at Optum. The successful candidate will possess strong analytical skills, excellent communication abilities, and the ability to work effectively in a fast-paced environment.The ideal candidate will have experience in capacity planning, forecasting, and...

About Emma - The Sleep CompanyWe are transforming the world of sleep - one product at a time. As Workforce Management Strategist, you will develop and implement strategic plans to optimize workforce utilization and productivity.Key Responsibilities:Develop Strategic Plans: Analyze industry trends, customer needs, and market conditions to inform workforce...

Job Description:The Workforce Management Analyst role at Cognizant Technology Solutions Philippines Inc. involves managing capacity planning and forecasting for assigned clients. This position requires analyzing contact volumes, Average Handling Time (AHT), impact events, occupancy, and contact center staffing activities to provide management information and...

Positions in this function are responsible for all scheduling, monitoring staffing levels and adjusting as necessary. Responsible for analyzing, implementing, and monitoring workforce planning initiatives to optimize and scale the evolving workforce with short and long-range plans. Collaborates with business leaders, Finance, and other stakeholders to review...

At Everise Philippines Ltd., we're on a mission to revolutionize customer experiences globally. As a member of our team, you'll be part of a global experience company that thrives on being people-first, celebrating diversity, and incubating innovation. Our dedication to purpose and people is evident in our 4.6/5 rating on Glassdoor and our growing wall of...

Company Overview:At Optum, we are committed to delivering high-quality services that exceed our clients' expectations. As a Workforce Management Capacity Strategist, you will join a team dedicated to providing innovative solutions that meet the evolving needs of our clients.Our company culture values collaboration, innovation, and customer satisfaction,...

We're seeking an experienced Scheduling and Capacity Manager to join our operations team at SSG. As a key player in our workforce planning process, you'll analyze trends, develop scheduling recommendations, and collaborate with colleagues to optimize staffing levels.Job Description:Analyze workforce requirements and develop data-driven scheduling...

Job Description:As a Workforce Supervisor at eClerx Philippines, Inc., you will oversee the day-to-day activities of the Workforce Management team. Your primary responsibility will be to provide excellent service while maintaining reports, plans, and recommendations for Operations. You will develop strategies based on company policies to ensure success and...

About the RoleWe are seeking a skilled Global Healthcare Workforce Strategist to join our team. As a key member of our workforce operations department, you will be responsible for ensuring seamless rostering and recruitment of healthcare support staff.Key Responsibilities:Rostering: Manage scheduling for approximately 100 employees using Employment Hero...

Position: Capacity Planner / Workforce PlannerLocation: Available Sites: (QC, Taguig, Makati, Muntinlupa, Cebu, Davao)Shift: Night Shift (9 PM start)Work Setup: RTO, Hybrid post-evaluation (3-6 months onsite)Salary: PHP 94,000 - PHP 135,000 + PHP 3,600 OGA AllowanceSign-on Bonus: Equivalent to basic pay, split over 2 tranches with a 1-year retention...

About the RoleThe Workforce Assistant Manager is responsible for overseeing and developing a workforce management team that creates efficient schedules to handle workload and effectively manages real-time operations, communicating performance results.Key responsibilities include leading, developing, and coaching a team of workforce analysts and schedulers,...

We are seeking an experienced Workforce Growth Strategist to join our team at Sta. Clara International Corp. In this role, you will be responsible for developing and implementing strategies to drive employee growth and improve organizational performance through training and development programs.Key Responsibilities:Design and implement comprehensive training...

Everise Philippines Ltd. is dedicated to elevating customer experiences worldwide. As a Capacity Planning and Forecasting Manager, you'll contribute to this mission by developing and executing capacity planning strategies for assigned clients.About the Role:This role involves managing capacity planning and forecasting to ensure seamless service delivery....

Job DescriptionThe Capacity Planner will play a crucial role in ensuring the effective management of our workforce. This position is responsible for developing and implementing capacity plans that meet the operational needs of our business.Main ResponsibilitiesManage the capacity planning process, working closely with the scheduler to create schedules based...

About This RoleWe are seeking a highly skilled Workforce Analyst to join our team at Enshored Inc. As a Workforce Analyst, you will play a critical role in developing and implementing strategic workforce management approaches that drive excellence in service delivery.Key Responsibilities:Analyze workforce trends and projections to develop plans aligning with...

About the Role:This Workforce Management Capacity Planner position is responsible for analyzing, implementing, and monitoring workforce planning initiatives to optimize and scale the evolving workforce with short and long-range plans.Key Responsibilities:Compile, analyze, review, forecast, and trend complex data to inform workforce planning decisions.Present...

Are you a skilled workforce management professional seeking a new challenge? Do you have a passion for analytics-driven decision-making and stakeholder engagement? Look no further than Wipro Technologies' Workforce Management Executive role!In this critical position, you will be responsible for optimizing workforce planning, capacity allocation, and...

About the Role:This Workforce Management Analyst will play a crucial role in managing capacity planning and forecasting for assigned clients at Cognizant Technology Solutions Philippines Inc. The candidate will analyze contact volumes, AHT, impact events, occupancy, and contact center staffing activities to provide valuable insights and make informed...

We're seeking a Customer Experience Scheduling Strategist to join our team at Everise Philippines Ltd. As a key member of our operations team, you'll be responsible for managing capacity planning and forecasting for assigned clients, ensuring seamless service delivery.About the Role:This role involves developing and executing capacity planning strategies to...

Job OverviewThis role is responsible for overseeing workforce management functions, including forecasting, capacity planning, scheduling, FTE calculation, stakeholder management, and communication.