Capacity Planner

Position: Capacity Planner / Workforce PlannerLocation: Available Sites: (QC, Taguig, Makati, Muntinlupa, Cebu, Davao)Shift: Night Shift (9 PM start)Work Setup: RTO, Hybrid post-evaluation (3-6 months onsite)Salary: PHP 94,000 - PHP 135,000 + PHP 3,600 OGA AllowanceSign-on Bonus: Equivalent to basic pay, split over 2 tranches with a 1-year retention...

Work Experience Requirements· 2+ years of hands-on experience in WFM in a BPO setting· 2+ years of using any WFM tools such as CMS Avaya, RTA Tool, eWFM, Blue Pumpkin / Impact 360, IEX, Genesys etc.Essential Functions· Manage the capacity planning process of the program and works together with the scheduler in creating schedules based on staff plans and...

Position: Capacity Planner / Workforce PlannerLocation: Available Sites: (QC, Taguig, Makati, Muntinlupa, Cebu, Davao)Shift: Night Shift (9 PM start)Work Setup: RTO, Hybrid post-evaluation (3-6 months onsite)Salary: PHP 94,000 - PHP 135,000 + PHP 3,600 OGA AllowanceSign-on Bonus: Equivalent to basic pay, split over 2 tranches with a 1-year retention...

Position: Capacity Planner / Workforce PlannerLocation: Available Sites: (QC, Taguig, Makati, Muntinlupa, Cebu, Davao)Shift: Night Shift (9 PM start)Work Setup: RTO, Hybrid post-evaluation (3-6 months onsite)Salary: PHP 94,000 - PHP 135,000 + PHP 3,600 OGA AllowanceSign-on Bonus: Equivalent to basic pay, split over 2 tranches with a 1-year retention...

About the Role:This Workforce Management Capacity Planner position is responsible for analyzing, implementing, and monitoring workforce planning initiatives to optimize and scale the evolving workforce with short and long-range plans.Key Responsibilities:Compile, analyze, review, forecast, and trend complex data to inform workforce planning decisions.Present...

Duties & ResponsibilitiesCoordinate production workflow for multiple departments.Plan and prioritize operations to ensure maximum performance and minimum delay.Determine manpower, equipment, and raw materials needed to cover production demand in coordination with Material Planner and Sales Planner as part of the planning group.Monitor production to ensure...

Conference and Event ProductionWe are seeking a highly organized and detail-oriented Conference and Event Planner to oversee all aspects of event production, from logistics to audio-visual requirements. This individual must have a solid understanding of event production principles and be able to troubleshoot technical issues effectively.Main...

About the CompanyRingCentral/Acquire BPO is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.We are an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in...

Positions in this function are responsible for all scheduling, monitoring staffing levels and adjusting as necessary. Responsible for analyzing, implementing, and monitoring workforce planning initiatives to optimize and scale the evolving workforce with short and long-range plans. Collaborates with business leaders, Finance, and other stakeholders to review...

We are looking for a Supply Planner to manage and optimize our inventory levels across multiple brands. Your primary goal will be ensuring the right product is available at the right time while balancing supply chain efficiency and working capital investment.Key ResponsibilitiesOptimize planning parameters such as safety stock, order quantities, and...

Job SummaryWe are seeking a highly organized and detail-oriented Meeting and Events Planner to join our team at Philscan Travel and Tours, Inc. The successful candidate will be responsible for planning and coordinating meetings and events, ensuring seamless execution and exceeding client expectations.Key Responsibilities:Site Selection: Identify and...

At SSG, we're seeking a skilled Workforce Planner to drive operational efficiency and optimize staffing levels. As a key member of our operations team, you'll analyze trends, develop scheduling recommendations, and collaborate with colleagues to enhance delivery processes.Responsibilities:Analyze workforce requirements and develop data-driven scheduling...

unybrands was founded in 2020 by a group of partners who shared a common vision to create the leading next-generation e-commerce platform for micro-brands. The company operates globally, with our headquarters located in Miami and additional teams based in Berlin, London, New York, Shenzhen, and Shanghai.unybrands acquires e-commerce brands that operate on...

Talents We're Looking ForWe're seeking an experienced Workforce Planner who can analyze data, develop strategic plans, and implement effective scheduling solutions. The ideal candidate will have a deep understanding of workforce management principles, as well as excellent communication and collaboration skills.The Workforce Planner will be responsible for...

About the RoleWe are seeking an experienced Capacity Planner to join our team at Quess Philippines Corporation. As a key member of our workforce management department, you will be responsible for developing and implementing capacity plans that meet the operational needs of our business.Key ResponsibilitiesDevelop and implement capacity plans, working closely...

Job OverviewWe are looking for a skilled Capacity Planner to join our team at Quess Philippines Corporation. As a key member of our workforce management department, you will be responsible for developing and implementing capacity plans that meet the operational needs of our business.ResponsibilitiesDevelop and implement capacity plans, working closely with...

About the Job:This Contact Center Operations Manager role at Cognizant Technology Solutions Philippines Inc. is responsible for managing capacity planning and forecasting for assigned clients. The ideal candidate will have a strong background in WFM and be able to analyze complex data to make informed recommendations.Main Responsibilities:Develop and...

About the Role:We are seeking a seasoned Production Planner to join our team at Ergo Contracts Philippines Inc. The successful candidate will be responsible for developing and implementing daily or weekly production schedules to meet production deadlines.This is a fantastic opportunity for a motivated and organized individual with a passion for production...

Job Description:Ergo Contracts Philippines Inc. is seeking a highly skilled Production Planner to join our team. As a key member of our production department, you will play a crucial role in ensuring the smooth operation of our production processes.The successful candidate will be responsible for developing and implementing daily or weekly production...

Job Description:The Workforce Management Analyst role at Cognizant Technology Solutions Philippines Inc. involves managing capacity planning and forecasting for assigned clients. This position requires analyzing contact volumes, Average Handling Time (AHT), impact events, occupancy, and contact center staffing activities to provide management information and...