Workforce Capacity Optimization Specialist

About the RoleThe 2GO Group Inc. is looking for a Capacity Optimization Specialist to lead its capacity optimization efforts. This individual will work closely with the Forecasting and Demand Planning Head to develop and implement capacity plans that meet the organization's service level agreements.

Emapta is a recognized Top 20 Dream Company of Filipinos in 2024, offering stability, competitive compensation, and a collaborative work culture. As a Workforce Management Manager, you will have the opportunity to work with global clients, pursue personal and professional development, and be part of the #EmaptaEra.**Required Skills and...

Job Description:As a Workforce Management Capacity Strategist at Optum, you will play a crucial role in shaping the future of our workforce management capabilities. Your primary focus will be on analyzing, implementing, and monitoring workforce planning initiatives to optimize and scale our evolving workforce with short and long-range plans.Collaborating...

Wipro Technologies seeks a seasoned Workforce Management Executive to join our team. In this role, you will be responsible for optimizing workforce planning, capacity allocation, and analytics to drive business outcomes.The successful candidate will possess a graduate degree in a relevant field, with a minimum of 4-5 years of WFM work experience. They will...

Job DescriptionMain Responsibilities:Analyze workforce trends and projections to develop plans aligning with business goals and strategies.Forecast staffing headcounts long-term and monitor customer contact center operations, including the development, monitoring, and analysis of key performance indicators.Create optimal schedules based on trends.Liaise with...

Job Overview:This role involves providing critical support to our operations team as a Capacity Planning Specialist. You will maintain hiring plans, develop rolling forecasts, generate schedules, and manage rosters on a weekly basis.Key Responsibilities:Maintain accurate and up-to-date records of historical data.Develop and implement trend analysis...

About the Role:eClerx Philippines, Inc. is seeking a highly skilled Workforce Supervisor to join our team. In this role, you will be responsible for overseeing the day-to-day activities of the Workforce Management team. Your primary focus will be on providing excellent service while preparing and maintaining reports, plans, and recommendations for...

We're seeking an experienced Scheduling and Capacity Manager to join our operations team at SSG. As a key player in our workforce planning process, you'll analyze trends, develop scheduling recommendations, and collaborate with colleagues to optimize staffing levels.Job Description:Analyze workforce requirements and develop data-driven scheduling...

Workforce Optimization Expert - Job Description:The Ateneo de Manila University is seeking a Workforce Optimization Expert to join its team. As a key member of the team, the successful candidate will be responsible for optimizing organizational structures and processes to achieve business goals.Main Responsibilities:Conduct workforce analysis to identify...

Are you a skilled workforce management professional seeking a new challenge? Do you have a passion for analytics-driven decision-making and stakeholder engagement? Look no further than Wipro Technologies' Workforce Management Executive role!In this critical position, you will be responsible for optimizing workforce planning, capacity allocation, and...

Job DescriptionThe Capacity Planner will play a crucial role in ensuring the effective management of our workforce. This position is responsible for developing and implementing capacity plans that meet the operational needs of our business.Main ResponsibilitiesManage the capacity planning process, working closely with the scheduler to create schedules based...

About the RoleAs a Workforce Analyst, you will be responsible for analyzing and forecasting workforce needs to ensure efficient staffing levels, scheduling, and resource allocation.Main duties include monitoring staff attendance, writing and delivering reports, ensuring daily staff coverage, adhering to schedules, observing attendance incidents, and...

Global Payments is a leading provider of payment technology and software solutions. We are committed to delivering exceptional customer experiences and driving business growth through innovation.About This RoleWe are seeking a highly skilled Workforce Optimization Coordinator to join our team. As a Workforce Optimization Coordinator, you will be responsible...

Job Description:As a Workforce Supervisor at eClerx Philippines, Inc., you will oversee the day-to-day activities of the Workforce Management team. Your primary responsibility will be to provide excellent service while maintaining reports, plans, and recommendations for Operations. You will develop strategies based on company policies to ensure success and...

Job SummaryThe Workforce Optimization Lead will be responsible for leading our contractor operations efforts, focusing on process optimization and improvement. This is a unique opportunity to make a meaningful impact on our business by streamlining contractor processes and driving efficiency.Key Responsibilities:Process Optimization: Analyze and optimize...

Arch Global Services (Philippines) Inc. (Main Office) is seeking a highly skilled Resource Management Specialist to join our team.The successful candidate will be responsible for developing and implementing resource management strategies that optimize resource utilization.Key responsibilities include monitoring resource utilization, identifying potential...

Job DescriptionThe successful candidate will have a total of 18 months of experience in a call center operations environment. You will be responsible for assisting the Principal Process Specialist in managing the administration of Workforce Management functions.You will offer Workforce management-related consultation, leading and/or supporting the delivery...

Join Wipro Technologies as a Workforce Management Executive and contribute to driving business success through strategic workforce planning, capacity optimization, and analytics-driven decision-making.This role requires a deep understanding of workforce management principles, with a focus on forecasting, capacity planning, and scheduling. The ideal candidate...

About This RoleWe are seeking a highly skilled Workforce Analyst to join our team at Enshored Inc. As a Workforce Analyst, you will play a critical role in developing and implementing strategic workforce management approaches that drive excellence in service delivery.Key Responsibilities:Analyze workforce trends and projections to develop plans aligning with...

About the RoleWe are seeking an experienced Capacity Planner to join our team at Quess Philippines Corporation. As a key member of our workforce management department, you will be responsible for developing and implementing capacity plans that meet the operational needs of our business.Key ResponsibilitiesDevelop and implement capacity plans, working closely...