Capacity Planning Expert

About the Role:We are seeking a highly skilled Workforce Management Capacity Strategist to join our team at Optum. The successful candidate will possess strong analytical skills, excellent communication abilities, and the ability to work effectively in a fast-paced environment.The ideal candidate will have experience in capacity planning, forecasting, and...

Job DescriptionMain Responsibilities:Analyze workforce trends and projections to develop plans aligning with business goals and strategies.Forecast staffing headcounts long-term and monitor customer contact center operations, including the development, monitoring, and analysis of key performance indicators.Create optimal schedules based on trends.Liaise with...

Job DescriptionThe Capacity Planner will play a crucial role in ensuring the effective management of our workforce. This position is responsible for developing and implementing capacity plans that meet the operational needs of our business.Main ResponsibilitiesManage the capacity planning process, working closely with the scheduler to create schedules based...

Job DescriptionKey Responsibilities:Analyze workforce trends and projections to develop plans aligning with business goals and strategies.Forecast staffing headcounts long-term and monitor customer contact center operations.Create optimal schedules based on trends.

Work Experience Requirements· 2+ years of hands-on experience in WFM in a BPO setting· 2+ years of using any WFM tools such as CMS Avaya, RTA Tool, eWFM, Blue Pumpkin / Impact 360, IEX, Genesys etc.Essential Functions· Manage the capacity planning process of the program and works together with the scheduler in creating schedules based on staff plans and...

Position: Capacity Planner / Workforce PlannerLocation: Available Sites: (QC, Taguig, Makati, Muntinlupa, Cebu, Davao)Shift: Night Shift (9 PM start)Work Setup: RTO, Hybrid post-evaluation (3-6 months onsite)Salary: PHP 94,000 - PHP 135,000 + PHP 3,600 OGA AllowanceSign-on Bonus: Equivalent to basic pay, split over 2 tranches with a 1-year retention...

About the Role:This Workforce Management Capacity Planner position is responsible for analyzing, implementing, and monitoring workforce planning initiatives to optimize and scale the evolving workforce with short and long-range plans.Key Responsibilities:Compile, analyze, review, forecast, and trend complex data to inform workforce planning decisions.Present...

About the CompanyRingCentral/Acquire BPO is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.We are an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in...

We're seeking an experienced Scheduling and Capacity Manager to join our operations team at SSG. As a key player in our workforce planning process, you'll analyze trends, develop scheduling recommendations, and collaborate with colleagues to optimize staffing levels.Job Description:Analyze workforce requirements and develop data-driven scheduling...

We are looking for a talented Financial Planning Expert to join our team at Dynamic Talent Solutions. As a Financial Planning Expert, you will be responsible for delivering financial planning services to our clients.The role will involve analyzing financial data, identifying trends and opportunities, and developing strategies to improve financial...

At TRI-PHIL International, Inc., we are looking for an experienced Production Planning Specialist to help us achieve our goals.This role involves preparing capacity plans, generating master production schedules, and coordinating with assembly schedules to ensure full capacity utilization.The successful candidate will have excellent problem-solving and...

About the RoleThe Financial Planning Analyst will play a vital part in enhancing the financial performance of the manufacturing business by providing financial analysis, forecasting, and strategic insights to support operational performance.Key Responsibilities:Financial Modeling: Develop and maintain financial models and forecasts related to manufacturing...

Xiaomi Technology is seeking an Expansion Planning Expert to join our team. In this role, you will be responsible for developing an expansion plan that meets our business objectives and evaluating the location of business districts and stores.You will work closely with our supplier partners and internal teams to ensure smooth store construction and maintain...

Optum National Capital Region, Philippines is a leading healthcare services company that delivers high-quality care to patients across the country. We are seeking an experienced Workforce Planning Expert to join our team.Job SummaryThe Real-Time Analyst will be responsible for planning, scheduling, and managing staffing levels in real-time. This involves...

Job Description:As a Workforce Management Capacity Strategist at Optum, you will play a crucial role in shaping the future of our workforce management capabilities. Your primary focus will be on analyzing, implementing, and monitoring workforce planning initiatives to optimize and scale our evolving workforce with short and long-range plans.Collaborating...

About the roleJob DescriptionWe are seeking a highly skilled and experienced Financial Planning Expert to join our team as a Virtual Wealth Manager.Key Responsibilities:Conduct in-depth financial needs assessments with clients to understand their unique financial situations and objectivesDevelop tailored financial plans and investment strategies to help...

Job DescriptionWe are seeking a highly skilled Space Planning Expert to join our team at Watsons Personal Care Stores (Philippines), Inc. As a key member of our retail operations, you will be responsible for designing and optimizing the layout and space utilization of our retail stores to create an exceptional shopping experience for our customers.In this...

**About the Role**We are seeking a talented Supply Chain Optimization Expert to join our Vision Express Philippines team. As a key member of our Supply Chain team, you will be responsible for ensuring that stores have the optimum inventories for assigned categories at any given time.You will drive the movement of products - in and out of channels, ensuring...

Positions in this function are responsible for all scheduling, monitoring staffing levels and adjusting as necessary. Responsible for analyzing, implementing, and monitoring workforce planning initiatives to optimize and scale the evolving workforce with short and long-range plans. Collaborates with business leaders, Finance, and other stakeholders to review...

Job SummaryWe are looking for a highly motivated and experienced Financial Planning and Analysis expert to join our team at ACCPRO INTERNATIONAL. The successful candidate will have excellent analytical and problem-solving skills, with the ability to work independently and collaboratively as part of a team.About the RoleThe Financial Planning and Analysis...