Workforce Management Capacity Planner

Position: Capacity Planner / Workforce PlannerLocation: Available Sites: (QC, Taguig, Makati, Muntinlupa, Cebu, Davao)Shift: Night Shift (9 PM start)Work Setup: RTO, Hybrid post-evaluation (3-6 months onsite)Salary: PHP 94,000 - PHP 135,000 + PHP 3,600 OGA AllowanceSign-on Bonus: Equivalent to basic pay, split over 2 tranches with a 1-year retention...

Job DescriptionThe Capacity Planner will play a crucial role in ensuring the effective management of our workforce. This position is responsible for developing and implementing capacity plans that meet the operational needs of our business.Main ResponsibilitiesManage the capacity planning process, working closely with the scheduler to create schedules based...

Position: Capacity Planner / Workforce PlannerLocation: Available Sites: (QC, Taguig, Makati, Muntinlupa, Cebu, Davao)Shift: Night Shift (9 PM start)Work Setup: RTO, Hybrid post-evaluation (3-6 months onsite)Salary: PHP 94,000 - PHP 135,000 + PHP 3,600 OGA AllowanceSign-on Bonus: Equivalent to basic pay, split over 2 tranches with a 1-year retention...

Position: Capacity Planner / Workforce PlannerLocation: Available Sites: (QC, Taguig, Makati, Muntinlupa, Cebu, Davao)Shift: Night Shift (9 PM start)Work Setup: RTO, Hybrid post-evaluation (3-6 months onsite)Salary: PHP 94,000 - PHP 135,000 + PHP 3,600 OGA AllowanceSign-on Bonus: Equivalent to basic pay, split over 2 tranches with a 1-year retention...

At SSG, we're seeking a skilled Workforce Planner to drive operational efficiency and optimize staffing levels. As a key member of our operations team, you'll analyze trends, develop scheduling recommendations, and collaborate with colleagues to enhance delivery processes.Responsibilities:Analyze workforce requirements and develop data-driven scheduling...

About the CompanyRingCentral/Acquire BPO is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.We are an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in...

Job Description:As a Workforce Management Capacity Strategist at Optum, you will play a crucial role in shaping the future of our workforce management capabilities. Your primary focus will be on analyzing, implementing, and monitoring workforce planning initiatives to optimize and scale our evolving workforce with short and long-range plans.Collaborating...

About the Role:This Workforce Management Capacity Planner position is responsible for analyzing, implementing, and monitoring workforce planning initiatives to optimize and scale the evolving workforce with short and long-range plans.Key Responsibilities:Compile, analyze, review, forecast, and trend complex data to inform workforce planning decisions.Present...

Job Description:The Workforce Management Analyst role at Cognizant Technology Solutions Philippines Inc. involves managing capacity planning and forecasting for assigned clients. This position requires analyzing contact volumes, Average Handling Time (AHT), impact events, occupancy, and contact center staffing activities to provide management information and...

Job Description: This full-time on-site role at Dream Tour Planner in Delhi requires a skilled Travel Consultant to handle sales, manage travel arrangements, and provide exceptional customer service.The successful candidate will be responsible for making reservations, offering travel consulting services, and working closely with clients on a daily basis.

About the RoleWe are seeking an experienced Capacity Planner to join our team at Quess Philippines Corporation. As a key member of our workforce management department, you will be responsible for developing and implementing capacity plans that meet the operational needs of our business.Key ResponsibilitiesDevelop and implement capacity plans, working closely...

Work Experience Requirements· 2+ years of hands-on experience in WFM in a BPO setting· 2+ years of using any WFM tools such as CMS Avaya, RTA Tool, eWFM, Blue Pumpkin / Impact 360, IEX, Genesys etc.Essential Functions· Manage the capacity planning process of the program and works together with the scheduler in creating schedules based on staff plans and...

We're seeking an experienced Scheduling and Capacity Manager to join our operations team at SSG. As a key player in our workforce planning process, you'll analyze trends, develop scheduling recommendations, and collaborate with colleagues to optimize staffing levels.Job Description:Analyze workforce requirements and develop data-driven scheduling...

Job Summary:We are seeking a highly skilled Workforce Management Capacity Planner to join our team at Optum, a UnitedHealth Group Company. This role is responsible for all scheduling, monitoring staffing levels, and adjusting as necessary.Main Responsibilities:Analyze, implement, and monitor workforce planning initiatives to optimize and scale the evolving...

OverviewRingCentral/Acquire BPO is a global provider of cloud-unified communications and collaboration solutions. We are committed to delivering exceptional customer experiences and are seeking a highly skilled Workforce Planning Specialist to join our team.The successful candidate will be responsible for providing optimal workforce planning for various...

Job Description:As a Workforce Supervisor at eClerx Philippines, Inc., you will oversee the day-to-day activities of the Workforce Management team. Your primary responsibility will be to provide excellent service while maintaining reports, plans, and recommendations for Operations. You will develop strategies based on company policies to ensure success and...

About the Role:We are seeking a highly skilled Workforce Management Capacity Strategist to join our team at Optum. The successful candidate will possess strong analytical skills, excellent communication abilities, and the ability to work effectively in a fast-paced environment.The ideal candidate will have experience in capacity planning, forecasting, and...

About Enshored Inc.We are a company that provides innovative workforce solutions to businesses around the world. Our mission is to deliver exceptional service while fostering growth and excellence in our industry.The Workforce Planner will play a key role in driving this mission forward by leveraging their expertise in planning, forecasting, and scheduling...

About the Role:This Workforce Management Analyst will play a crucial role in managing capacity planning and forecasting for assigned clients at Cognizant Technology Solutions Philippines Inc. The candidate will analyze contact volumes, AHT, impact events, occupancy, and contact center staffing activities to provide valuable insights and make informed...

Talents We're Looking ForWe're seeking an experienced Workforce Planner who can analyze data, develop strategic plans, and implement effective scheduling solutions. The ideal candidate will have a deep understanding of workforce management principles, as well as excellent communication and collaboration skills.The Workforce Planner will be responsible for...