Capacity Planning and Forecasting Expert

About the Role:This Workforce Management Analyst will play a crucial role in managing capacity planning and forecasting for assigned clients at Cognizant Technology Solutions Philippines Inc. The candidate will analyze contact volumes, AHT, impact events, occupancy, and contact center staffing activities to provide valuable insights and make informed...

Globe Telecom is seeking an Analytical Expert to join its team. The successful candidate will be responsible for implementing demand-capacity analytics models for forecasting, build analysis, and financial analysis.Company Overview:Globe Telecom is a leading telecommunications company in the Philippines. We provide cellular, broadband, and mobile data...

Job DescriptionKey Responsibilities:Analyze workforce trends and projections to develop plans aligning with business goals and strategies.Forecast staffing headcounts long-term and monitor customer contact center operations.Create optimal schedules based on trends.

Job DescriptionMain Responsibilities:Analyze workforce trends and projections to develop plans aligning with business goals and strategies.Forecast staffing headcounts long-term and monitor customer contact center operations, including the development, monitoring, and analysis of key performance indicators.Create optimal schedules based on trends.Liaise with...

Position: Capacity Planner / Workforce PlannerLocation: Available Sites: (QC, Taguig, Makati, Muntinlupa, Cebu, Davao)Shift: Night Shift (9 PM start)Work Setup: RTO, Hybrid post-evaluation (3-6 months onsite)Salary: PHP 94,000 - PHP 135,000 + PHP 3,600 OGA AllowanceSign-on Bonus: Equivalent to basic pay, split over 2 tranches with a 1-year retention...

Job DescriptionLifestrong Marketing Inc. is a leading marketing company that is seeking a highly skilled Demand Planning Manager to join our team.The successful candidate will have a strong background in demand planning and will be responsible for overseeing the demand planning team.The Demand Planning Manager will work closely with management to identify...

About the CompanyRingCentral/Acquire BPO is a US-based company engaged as a global provider of cloud-unified communications and collaboration solutions. It is being serviced in the Philippines by its offshore partner Acquire Asia Pacific Philippines, Inc.We are an award-winning, global business outsourcer with 8,500+ staff operating out of Class A offices in...

About the Role:This Workforce Management Capacity Planner position is responsible for analyzing, implementing, and monitoring workforce planning initiatives to optimize and scale the evolving workforce with short and long-range plans.Key Responsibilities:Compile, analyze, review, forecast, and trend complex data to inform workforce planning decisions.Present...

Job DescriptionThe Capacity Planner will play a crucial role in ensuring the effective management of our workforce. This position is responsible for developing and implementing capacity plans that meet the operational needs of our business.Main ResponsibilitiesManage the capacity planning process, working closely with the scheduler to create schedules based...

About the PositionAvida Land Corp. is seeking a Budgeting and Forecasting Expert to join its team. As a key member of the organization, you will be responsible for developing and implementing budgets, analyzing financial data, and providing expert guidance to senior management.Key Responsibilities:Develop and implement budgets to support business growth...

About the Opportunity:Cognizant Technology Solutions Philippines Inc. is seeking a Staffing Forecasting Specialist to join our team. The ideal candidate will have a strong background in WFM and be able to analyze complex data to make informed recommendations.Main Responsibilities:Develop and implement effective workforce management strategies to optimize...

We're seeking an experienced Scheduling and Capacity Manager to join our operations team at SSG. As a key player in our workforce planning process, you'll analyze trends, develop scheduling recommendations, and collaborate with colleagues to optimize staffing levels.Job Description:Analyze workforce requirements and develop data-driven scheduling...

We are looking for a talented Financial Planning Expert to join our team at Dynamic Talent Solutions. As a Financial Planning Expert, you will be responsible for delivering financial planning services to our clients.The role will involve analyzing financial data, identifying trends and opportunities, and developing strategies to improve financial...

JG Summit and Affiliates Shared Services is seeking a highly skilled Budgeting and Forecasting Lead to play a critical role in driving business growth through effective financial planning and management.This role will involve leading the development of annual budgets and long-term financial plans, as well as preparing rolling forecasts to support financial...

About the RoleThe Financial Planning Analyst will play a vital part in enhancing the financial performance of the manufacturing business by providing financial analysis, forecasting, and strategic insights to support operational performance.Key Responsibilities:Financial Modeling: Develop and maintain financial models and forecasts related to manufacturing...

Job Description:As a Workforce Management Capacity Strategist at Optum, you will play a crucial role in shaping the future of our workforce management capabilities. Your primary focus will be on analyzing, implementing, and monitoring workforce planning initiatives to optimize and scale our evolving workforce with short and long-range plans.Collaborating...

Work Experience Requirements· 2+ years of hands-on experience in WFM in a BPO setting· 2+ years of using any WFM tools such as CMS Avaya, RTA Tool, eWFM, Blue Pumpkin / Impact 360, IEX, Genesys etc.Essential Functions· Manage the capacity planning process of the program and works together with the scheduler in creating schedules based on staff plans and...

Job DescriptionWe are seeking a highly skilled Finance Analyst II to join our team at Conduent. This role will be responsible for preparing, analyzing, and summarizing recommendations for Annual or Quarterly Financial Plans and Forecasts and Trend Analysis.Financial Planning: Prepares, analyzes, and summarizes recommendations for Annual or Quarterly...

**Responsibilities**The Financial Planning Supervisor will be responsible for the following key responsibilities:Develop and maintain financial models, forecasts, and budgets to support business decision-making.Analyze and interpret financial data to identify areas for improvement and opportunities for growth.Evaluate and prioritize capital expenditure...

Optum National Capital Region, Philippines is a leading healthcare services company that delivers high-quality care to patients across the country. We are seeking an experienced Workforce Planning Expert to join our team.Job SummaryThe Real-Time Analyst will be responsible for planning, scheduling, and managing staffing levels in real-time. This involves...