Help Desk Technician

4 weeks ago


Makati City, National Capital Region, Philippines Nityo Infotech Full time
Service Desk Specialist

Key Responsibilities:

  • Provide exceptional customer service and support to internal stakeholders
  • Resolve technical issues efficiently and effectively
  • Collaborate with cross-functional teams to ensure seamless service delivery
  • Stay up-to-date with the latest ITIL framework and ticketing systems
  • Familiarize yourself with Windows, Mac OS, and common office applications

Requirements:

  • 1-2 years of experience in a service desk or technical support role
  • Strong problem-solving and communication skills
  • Ability to work effectively in a fast-paced environment

What We Offer:

  • A dynamic and supportive team environment
  • Opportunities for growth and professional development
  • A competitive salary and benefits package

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