Help Desk Technician
4 weeks ago
Key Responsibilities:
- Provide exceptional customer service and support to internal stakeholders
- Resolve technical issues efficiently and effectively
- Collaborate with cross-functional teams to ensure seamless service delivery
- Stay up-to-date with the latest ITIL framework and ticketing systems
- Familiarize yourself with Windows, Mac OS, and common office applications
Requirements:
- 1-2 years of experience in a service desk or technical support role
- Strong problem-solving and communication skills
- Ability to work effectively in a fast-paced environment
What We Offer:
- A dynamic and supportive team environment
- Opportunities for growth and professional development
- A competitive salary and benefits package
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