Help Desk Specialist

4 days ago


Makati City, National Capital Region, Philippines Nityo Infotech Services Philippines Full time

We are looking for a highly skilled Help Desk Specialist to join our team at Nityo Infotech Services Philippines. This role is ideal for individuals with excellent communication skills and experience in customer support.

About the Role

In this position, you will be responsible for providing top-notch support to our clients via various channels, including phone, email, and chat. Your primary goal will be to resolve their queries efficiently and effectively while ensuring they have a positive experience with our company.

This is a permanent work-from-home set-up (WFH), allowing you to work remotely from the comfort of your own space. Our working hours are Monday to Friday, regular working hours, giving you a great work-life balance.

We offer a competitive market-based salary, which will be determined based on your qualifications and experience. Additionally, we provide all necessary tools to help you excel in your role. You will also receive one health care (HC) per language as part of our benefits package.

Requirements
  • At least 1 year of experience in a customer support role, preferably in the financial or tech sectors;
  • Fluent in Thai or Vietnamese, or Korean with excellent written and verbal communication skills.
Salary

The estimated salary for this role is P450,000 - P550,000 per annum, depending on your qualifications and experience.



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