Help Desk Representative

1 month ago


Quezon City, National Capital Region, Philippines Neksjob Full time

Neksjob is currently seeking a Help Desk Representative to join our team. As a Help Desk Representative, you will be the first point of contact for our customers and play a crucial role in providing excellent customer service.

**Job Summary:**

We are looking for a highly skilled and motivated individual who can effectively respond to customer inquiries, resolve issues, and provide solutions that meet their needs.

**Responsibilities:**

  • Respond to incoming calls from customers and answer questions and inquiries
  • Troubleshoot problems and provide information regarding our products or services
  • Handle complaints and provide resolution
  • Work closely with other teams to resolve complex issues

**Requirements:**

To be successful in this role, you will need:

  • College degree in a related field (or equivalent experience)
  • Excellent communication and problem-solving skills
  • Able to work in a fast-paced environment
  • Friendly and approachable demeanor

**What We Offer:**

In exchange for your hard work and dedication, we offer:

  • A competitive salary: $45,000 - $60,000 per year
  • Monthly performance incentives
  • Career development and advancement opportunities
  • Paid training and professional growth

**Why Choose Neksjob?**

We believe that our employees are our greatest asset, and we strive to create a positive and supportive work environment that fosters growth and success.



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