Help Desk Support Specialist

1 month ago


Makati City, National Capital Region, Philippines Lexie Staffing and Business Consulting Full time

We are seeking a skilled Help Desk Support Specialist to join our team at Lexie Staffing and Business Consulting.

About Us

Lexie Staffing and Business Consulting is a leading provider of exceptional staffing solutions. Our mission is to deliver top-notch talent that drives business success.

Job Summary

This role is ideal for a motivated individual who is passionate about delivering excellent customer service. As a Help Desk Support Specialist, you will be responsible for providing timely and effective support to our clients via phone, email, or chat.

You will work closely with our team to resolve technical issues, answer questions, and provide guidance on various topics.

Key Responsibilities
  • Respond to client inquiries in a professional and courteous manner
  • Resolve technical issues through troubleshooting and problem-solving
  • Collaborate with internal teams to ensure seamless issue resolution
  • Provide accurate and timely information to clients
Requirements

To succeed in this role, you should possess:

  • A high school diploma or equivalent
  • No prior experience required, but a willingness to learn is essential
  • Excellent communication and interpersonal skills
What We Offer

We offer a competitive salary package, which includes an estimated annual salary of up to 16,000 pesos.



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