Customer Service Assistant

3 weeks ago


Calamba, Calabarzon, Philippines Dover Business Services Philippines Corporation Full time

Job Description:

Dover is seeking a reliable and energetic Customer Service Assistant to join our team in Napier, Hawke's Bay, NZ. This is a part-time entry-level position with no prior experience required. As a Customer Service Assistant, you will be responsible for providing exceptional customer service to our clients and assisting with various tasks to ensure customer satisfaction.


Responsibilities:

Greet customers and provide them with information about our products and services
Assist customers with inquiries, concerns, and complaints in a professional and timely manner
Process customer orders and returns accurately
Collaborate with other team members to resolve customer issues and improve overall customer experience
Maintain a clean and organized work environment
Perform other duties as assigned by the supervisor

Requirements:

Reliable and energetic individual with a positive attitude
Strong negotiation and analysis skills
Excellent communication and interpersonal skills
Ability to work in a fast-paced environment and multitask effectively
Basic computer skills and familiarity with customer service software
High school diploma or equivalent

Benefits:
- Paid overtime for additional hours worked
- Joining bonus for new employees
- Employee discounts on company products and services
Working Environment:
At Dover, we prioritize understanding and empathy in all interactions with our customers. We believe in creating a supportive and inclusive work environment where every team member is valued and respected.
Deadline to Apply:
Please submit your application by September 2, 2024.
Equal Opportunity Statement:
Dover is an equal opportunity employer and does not discriminate on the basis of race, color, religion, gender, age, national origin, disability, or any other protected status. We are committed to creating a diverse and inclusive workplace where all employees feel welcome and valued.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.

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