Live Chat Assistant

4 weeks ago


Calamba, Calabarzon, Philippines NEWS & INFORMATION BUREAU Full time

Job Description:

News Corp. is seeking a confident and resourceful Live Chat Assistant to join our team in Napier, Hawke's Bay, NZ. As a part-time Associate Level position, the Live Chat Assistant will be responsible for providing exceptional customer service through live chat support on our website. The ideal candidate will have at least 3 years of experience in a similar role and possess strong decision-making and leadership skills.


Responsibilities:

Respond to customer inquiries and provide assistance through live chat
Resolve customer issues and escalate to the appropriate department when necessary
Maintain a high level of professionalism and customer service at all times
Collaborate with other team members to ensure a seamless customer experience
Keep accurate records of customer interactions and feedback

Requirements:

3+ years of experience in a customer service or live chat support role
Confident and resourceful personality traits
Strong decision-making and leadership skills
Excellent communication and interpersonal skills
Ability to multitask and prioritize in a fast-paced environment

Benefits:
- Medical coverage
- Free accommodation
- Company transportation
- Recognize and reward based on performance and merit
Equal Opportunity Statement:
News Corp. is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender, age, sexual orientation, disability, or any other characteristic protected by law.
Deadline to apply: ********
If you meet the requirements and are looking to join a dynamic team in a supportive working environment, we encourage you to apply for the Live Chat Assistant position at News Corp. in Napier, Hawke's Bay, NZ.
How to apply:
Apply on GrabJobs and you will be notified if shortlisted for the job.

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