Airline Industry Customer Service Professional

1 day ago


Pasig, National Capital Region, Philippines Gratitude Philippines Full time

At Gratitude Philippines, we are seeking a highly skilled and experienced Customer Service Specialist- International Airline Account to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our airline clients.

Overview: Our company is dedicated to delivering top-notch customer service to the airline industry. We strive to build long-term relationships with our clients by providing personalized support and solutions tailored to their unique needs.

Salary Package: We offer a competitive salary package up to 30k that reflects your hard work and dedication. Our compensation package is designed to ensure that you have the financial stability and security you need to thrive in your career.

Job Description: As a Customer Service Specialist- International Airline Account, you will be responsible for handling customer inquiries, resolving issues, and providing support to our airline clients. You will work closely with our internal teams to identify opportunities for improvement and implement process changes to enhance our customer experience.

Required Skills and Qualifications:

  • At least 1 year of college education
  • A minimum of 6 months of airline experience
  • Familiarity with GDS or reservations and ticketing tools
  • Strong analytical skills to identify problems and recommend solutions
  • Excellent verbal and written communication skills
  • Able to work in rotating shifts
  • Located in Ortigas Center, Pasig City

Benefits: In addition to our competitive salary package, we offer a range of benefits to support your overall well-being and job satisfaction. These include access to training and development programs, flexible working arrangements, and opportunities for career advancement.

Others: If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application with a detailed resume and cover letter outlining your qualifications and experience.



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