Customer Service Representative with Experience
1 day ago
We are looking for a Customer Service Representative with experience to join our team at Neksjob in Pasig. The ideal candidate will have excellent communication skills and a proven track record of providing top-notch customer service.
Job SummaryThis is an exciting opportunity to work as a Customer Service Representative with experience, handling international travel accounts and using GDS tools like Sabre or Amadeus. If you are passionate about delivering exceptional customer experiences and have a background in the airline industry or travel agency, we want to hear from you
About the Role- Provide exceptional customer service through various channels, including phone and email.
- Respond to customer inquiries and resolve issues efficiently and professionally.
- Work collaboratively with internal teams to ensure seamless customer experiences.
To be successful in this role, you will need:
- A minimum of 1-3 years of experience in a user-facing or back-of-house role in the airline industry or travel agency.
- Strong knowledge of GDS tools like Sabre or Amadeus.
- Excellent communication and problem-solving skills.
- The ability to work well under pressure and meet deadlines.
- Fluency in English (written and verbal).
We offer a competitive salary, ranging from PHP 30,700 per month, along with exciting performance bonuses and account-specific allowances. You will also enjoy career advancement opportunities, comprehensive healthcare benefits, and a chance to promote within the company.
Why Join Us?At Neksjob, we pride ourselves on being a dynamic and innovative company that values its employees. We believe in fostering a culture of excellence, collaboration, and growth. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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