Customer Support Expert
3 weeks ago
**Company Overview:**
Gratitude Philippines is a dynamic organization that values excellent customer service and employee satisfaction. As a leading player in the airline industry, we strive to provide unparalleled support to our customers.
**Estimated Salary Range:** ₱30,000 - ₱50,000 per month (dependent on experience and qualifications)
**Job Description:
We are seeking an exceptional Customer Service Representative to join our team. This role requires providing top-notch support to customers through various communication channels, resolving issues efficiently, and ensuring their overall satisfaction.
**Required Skills and Qualifications:
- Legal age of employment; at least 18 years old
- At least 1 to 3 years in a user-facing or back of house airline industry or travel agency role, with in-depth experience with GDS Tool - Sabre/Amadeus or at least 1 to 3 years CCE handling international travel account that uses GDS Tool-Sabre/Amadeus
- Preferably reached College level; Minimum of 4 years in High School following the old curriculum or its equivalent of Junior High School in the new K-12 curriculum
- Average to Excellent communication skills
- B2+ Aspiring Minds CER w/ 21 Basic Analytical Ability Score
**Benefits:**
We offer a comprehensive benefits package that includes opportunities for career growth and professional development, as well as a competitive salary and other incentives.
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