Travel Industry Expert

3 weeks ago


Pasig, National Capital Region, Philippines Neksjob Full time

Nexjob is seeking a skilled and knowledgeable Travel Industry Expert to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional service to our clients.

About the Role

This role involves answering incoming calls from customers, resolving their inquiries and requests in a timely and professional manner. You will also utilize various client-based tools and applications to manage and service our customers effectively.

Responsibilities
  • Answering customer calls and responding to their inquiries and requests
  • Resolving customer complaints and issues in a fair and timely manner
  • Utilizing client-based tools and applications to manage and service customers
Requirements

To be successful in this role, you will need at least 1-3 years of experience in a user-facing or back-of-house airline industry or travel agency role. In-depth experience with Sabre/Amadeus GDS is highly desirable. You will also need excellent communication skills and a willingness to work on site in Pasig City.

Benefits

We offer a competitive salary of up to 30.7k, exciting performance bonuses and account-specific allowances, career advancement opportunities, and comprehensive healthcare benefits. If you are a motivated and experienced individual looking for a new challenge, we encourage you to apply.


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